Job description (Beauty Specialist)

The Beauty Specialist (BS) is responsible for providing an exceptional experience for all Discount Dazzle guests by engaging with each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. The BS supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES

The BS is a champion of Discount Dazzle’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

· Contribute to meeting or exceeding the store’s goals related to retail, guest loyalty, omni-channel sales, and retail shrink as set by Discount Dazzle for the store.

· Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Discount Dazzle products.

· Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.

· Take the initiative to stay informed regarding new and existing products and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.

· Maintain prompt, regular attendance.

People

· Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.

· Share the benefits of the guest loyalty program with guests on the salesfloor and when prompted by Discount Dazzle’s systems.

· Collaborate with managers and associates throughout the store to help grow the business.

· Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.

Process

· Be knowledgeable of and ensure compliance with Discount Dazzle’s policies, procedures, and standards.

· Adhere to Discount Dazzle’s dress code.

· Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available.

· Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, register, backroom, and break area.

· Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Discount Dazzle’s technology and best practices.

· Protect company assets by following loss prevention best practices and providing exceptional guest service.

· Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education

· High school diploma is preferred

Experience

· 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred

Skills

· Demonstrates a passion for guest service and competency for selling

· Proficient with basic technology (e.g., Point of Sale system and Apple devices)

· Ability to build and maintain strong customer relationships

· Ability to troubleshoot

· Ability to work independently and as part of a team

SPECIAL POSITION REQUIREMENTS

· Work a flexible schedule to include days, evenings, weekends, and holidays

WORKING CONDITIONS

· Continuous mobility throughout the store during shift

· Frequent standing, bending, pulling, pushing, reaching, and twisting during shift

· Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift

· Continuous coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

About:

At Discount Dazzle, the possibilities are quite dazzling. At Discount Dazzle, we believe in unlocking the transformative power of beauty by providing high-quality, affordable products that inspire and empower. We are dedicated to creating an inclusive, accessible environment where all beauty lovers can explore and express their individual style fearlessly. Our commitment extends beyond just selling products—our goal is to foster a community where everyone can discover the possibilities within themselves and feel confident every day.

We offer competitive pay rates and opportunities for career growth within our company. If you are enthusiastic about delivering exceptional customer service and have a passion for sales, we would love to hear from you!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: No more than 40 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift
• Rotating weekends

Experience:

• Retail sales: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Desert Hot Springs, CA 92240: Relocate before starting work (Required)

Work Location: In person