You haven't searched anything yet.
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor's DegreeTravel Percentage :
5 - 10%Job Description
FIS's mission is to accelerate the pace of financial innovation and access to capital.
Today, it's difficult for many businesses to build the financial products they imagine. Whether that's launching a new credit or debit card, a savings account, a lending business, or anything else, barriers stand in the way. FIS is focused on helping brands, businesses, and banks overcome those roadblocks.
FIS makes it easy for businesses to offer financial products compliantly. We streamline and intuitively integrate with the myriad, often-antiquated financial vendors. We also make regulatory compliance not only achievable but accessible. Our platform streamlines launching and iterating on financial products, enabling digital brands to better engage their customers with unique financial products tailored to their needs.
About the Team:
We seek a highly skilled and experienced Technical Escalations Lead to join our Engineering team. The ideal candidate will have a strong background in customer support within a SaaS or similar customer-facing software company, coupled with experience in coding/engineering tasks. This role is critical in developing and managing our technical escalation processes, ensuring timely and effective resolution of complex issues that impact our customers.
Key Responsibilities:
Qualifications:
What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:
#Platforms
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $96,170.00 - $161,570.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Full Time
$111k-139k (estimate)
05/09/2024
05/25/2024
getssdhelp.com