Position: Bilingual (English/Spanish) Case Manager

Location: Boca Raton, FL

Full Time: Yes

Salary range: $16-17 hourly

About

A reputable, ethical, and results-driven law firm in Boca Raton committed to representing accident, serious injury, and property damage victims in various states.

The firm was founded in the early 2000's and has since expanded to have offices in several states across the country. The firm specializes in representing clients who have been injured in accidents, including car accidents, slip and falls, medical malpractice, and wrongful death cases.

With a team of nearly 100 attorneys, they have the experience and expertise to achieve the most favorable outcome for clients. The firm has received numerous awards and recognitions for their legal services!

Position Summary: Case Managers will engage closely with clients, collaborate with third parties, liaise with providers, and communicate with insurance companies. Proficiency in computer use, familiarity with general office duties, and excellence in verbal and written communication are essential. Their duties include conducting detailed research, as well as collecting and organizing documents and information efficiently. As our caseload increases, we are looking for someone who is organized, professional, reliable, and dedicated to supporting our efforts to fulfill our clients' requirements. In exchange, you'll join a diligent team, enhancing your industry skills and knowledge.

Essential Job Functions:

• Perform data entry duties
• Gather information and documents from clients and other sources
• Handle incoming calls and other communication interaction with clients and third parties
• Maintain ongoing relationships with clients
• Maintain and organize electronic case files
• Perform additional duties as required by the Case Manager Supervisor.

Experience/Requirements:

• Full-time, 8:00am to 5:00pm, M-F
• Ability to speak clearly on the phone required
• Strong customer service skills
• Legal experience including experience with clients preferred
• Personal Injury experience is a plus
• Proficient in Microsoft Office Suite
• Ability to manage a heavy workload in a fast-paced environment
• Ability to communicate with clients and co-workers effectively and efficiently
• Possess excellent organization skills and be able to multitask and prioritize workload
• Team-oriented

Benefits

• 401k
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays

EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Required)
• English (Required)

Ability to Relocate:

• Boca Raton, FL: Relocate before starting work (Required)

Work Location: In person