If you are looking for an exciting opportunity to experience both professional and personal growth, Dimmitt Automotive Group is the place for you! We are proud to promote a work environment that celebrates the value of each team member and their endless contribution to the continued success of Dimmitt Automotive Group. We welcome you to join in our mission to improve the quality of life for our associates, our guests, and the community through service, excellence, and innovation.

POSITION RESPONSIBILITY: This is one of the most important and customer sensitive positions in the Service Department. This position requires excellent customer handling skills because most of the workday will be spent in direct contact with clients.

ESSENTIAL DUTIES AND TASKS

1. To model by example the Company’s mission statement by being an empowered, passionate and positive associate who provides exceptional personalized service to the Company’s guests and community. To live by the Standards of Excellence set forth by Dimmitt Automotive Group.
2. Greet customers as they arrive in the service drive and inform the corresponding service advisor of their arrival
3. Ensure a clean environment for customers to enjoy
4. Transport clients to and from their requested destinations in a prompt and polite manner.
5. Always open and close car doors for the client.
6. Complete a log at the time of delivery and request customer's signature.
7. Keep courtesy car neat & clean at all times.
8. Always advise the Scheduling Coordinator of your location.
9. Turn in all paperwork and keys nightly to the Scheduling Coordinator.
10. Help maintain the professional appearance of the service department.
11. Be responsible for the basic upkeep of the van: check oil with each fill-up, ensure that the van is lubricated the first week of each month, and get annual state safety inspections before they are due.
12. Secure car on premises, usually inside the shop, before leaving for the day.
13. Assist Service Advisors in the Service Aisle as needed such as tagging and moving vehicles or answering telephones or greeting customers.
14. Must follow Company safety policies and practices, and immediately report any and all accidents to a Manager or Supervisor.
15. Closely follow delivery schedules and delivery area guidelines.
16. Other duties as assigned by management.

JOB REQUIREMENTS: Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform duties proficiently.

Ability to:

• Create and maintain a safe work environment by abiding to and enforcing all safety regulations and practices found in the Company’s Safety Program.
• Create a safe work environment where everyone is treated with dignity, compassion and respect.
• Provide superior quality service to internal and external customers.
• Be an effective team member who is innovative, proactive and focused on quality improvements.
• Work effectively with staff, customers and all levels of management.
• Present a positive and professional image to customers, staff and vendors.
• Ability to read and comprehend instructions and information.
• Communicate both in writing and in person.
• Show professional approach towards customers, co-workers and public at large.
• Demonstrates adherence to company procedures.

QUALIFICATIONS:

High School diploma or the equivalent

Valid in-state Driver's license and good driving record

Relevant work experience preferred

Excellent work history

ENVIRONMENT/PHISICAL DEMANDS OF POSITION:

This is physically demanding position. Will drive company-provided vehicles six to eight hours per shift. Will bend, stoop and reach as necessary in filing. 

ENVIRONMENTAL CONDITIONS:

Will be exposed to noise, dust, exhaust fumes, and other hazardous and non-hazardous materials. Will be required to wear dealership-provided uniform at all times.