SUMMARY: the Senior CRM Dynamics Developer is part of the CRM Dynamics Team within the Technology Services Department. This position will report to the CRM Dynamics Developer Team Lead and is a key member of a high-performing team of software professionals responsible for building, supporting, and continuously improving the Customer Relationship Management platform, Microsoft Dynamics 365. The ideal candidate for this position will have 10 years of software engineering experience and experience with enterprise CRM systems. The selected individual will work out of the National Heritage Academies Service Center in Grand Rapids, Michigan. This person will be a strategic partner to multiple business teams, a champion for a community of users, a catalyst for effective teamwork, and support the team to deliver maximum value to the organization. COMPANY INFORMATION: ) partners with communities to build and operate public charter schools. Founded in 1995, today has over 100 schools in nine states, serving more than 60,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. In fact, a majority of our schools consistently outperform their local district on the state test. According to the Center for Research Outcomes at Stanford University, Client is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join us. Together we impact a life. DUTIES AND RESPONSIBILITIES: - Leads complex, cross-functional software engineering projects from inception to completion - Helps define and assist in the implementation of technical processes and procedures including on-prem and cloud architecture, PaaS, unit testing, integration testing, automation of build processes and configurations - Assists in maintaining and improving Client existing CRM software suite with a focus on system optimization and system quality. - Driven to share their knowledge with others, helping to guide technical conversations in a productive manner - Knowledge and experience with the entirety of the Software Development Life Cycle (SDLC) - An excellent understanding of how their work fits into the larger architectural picture from a maintainability and testability point of view - Synthesize business requirements and understanding of Client purpose and vision to evaluate and build excellent solutions for Client stakeholders - Ability to provide production support on an as-needed basis - Deep understanding of internal systems and their integrations QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The list below represents the knowledge, skills, and abilities of the position.

Must Haves: - 10 Years of experience developing in C# - 10 Years of experience developing in JavaScript - 5 Years of experience working with Enterprise CRM Systems (Dynamics 365, SugarCRM) - 2 Years of experience in Microsoft SQL Server / TSQL - Bachelor s Degree in Computer Science, Computer Information Systems or equivalent - Excellent multitasking and prioritization abilities - Strong communication skills and ability to explain technical concepts to non-technical people An ideal candidate would also have experience in some or all the following: - Developing plugins, actions and assemblies for D365 - Low / No-code tools such as Power Automate and Power Apps - Developing integrations using Microsoft CRM SDK in C# - Azure Cloud experience with App Services, App Registrations, Key Vaults, Function Apps and Service Bus - Source Control / Git (Azure DevOps) - Using third-party tools such as XRMToolKit and XRMToolBox - Using Managed solutions and deployment pipelines - Developing and Consuming REST web services for enterprise applications - Automated build/deployment processes and configuring servers - Integrating with services such as Marketo, Twilio and Intercom - Agile-based software development using SAFe or similar methodologies Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.