www.digitechusa.com

Experience with Grand Format Printing, Color Management and RIPs?

We design, build and support grand format (really, really big) digital printing equipment proudly made in the U.S.A.

We are looking for those wanting to be a part of something special, work hard, and have some fun while we support our valued customers with their endless creative applications and print possibilities using our TruFire printing equipment across the industries –

• Sign & Graphics
• Yard Signs - Political, Real Estate,
• Sporting & Concert event
• Exhibition & Tradeshows
• Banners
• Custom Printed Boxes

At DigiTech, we’re committed to providing the latest technology and solutions in digital printing.

As a Field Service Trainer and Technical Support Engineer, you will be responsible for the installation, training, and technical support of Digitech printing equipment, to include verification of pre-installation requirements at customer site, installing, testing of printing equipment to ensure proper set up.

Will provide onsite user training for equipment operation and preventive maintenance.

Responsibilities:

• Provide Technical support – onsite, telephone and written (email, text, etc.). During new install and setup, will communicate and review with customer the pre-installation requirements and assist in the unloading and uncrating equipment and positioning in customer facility.
• Will provide ongoing remote technical diagnostic and training support to ensure our customers are fully supported.
• Complete field reports after onsite visits to summarize visit and provide feedback to Digitech and new customer owner/manager.
• Ability to work in Remote Support environment
• Travel - up 50% of work week/month as needed
• Ability to analyze complex both hardware and software technical issues and identity root cause for resolution.
• Ability to work independently AND with team
• Lift up to 50 lbs
• Ability to work within tight spaces

* Knowledge of high and low voltage wiring, capability of identifying and qualifying single phase as well as three phase power requirements helpful

Learn more.

• https://www.youtube.com/user/DigiTechUSA
• https://www.facebook.com/digitechtrufire/
• https://www.linkedin.com/company/digitech-usa
• https://www.instagram.com/digitechtrufire/
• https://twitter.com/digitechusa

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call

Supplemental pay types:

• Bonus opportunities

Experience:

• Adobe Photoshop Illustrator: 1 year (Required)
• Color Management- Onyx, Caldera, other: 1 year (Required)
• Grand Format printer operator: 1 year (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road