14 Business Process Analyst - Detroit, MI Jobs in Detroit, MI
Digital Technology Solutions is Hiring a Business Process Analyst - Detroit, MI Near Detroit, MI
Job Details
Digital Technology Solutions (DTS) is looking for experienced Process Analyst for a Direct Client position based in Detroit, MI
Responsibilities
Under the general direction of the Business Process Director and Team Lead, the Business Process Analyst is responsible for providing daily support for the SmartAuction and white label websites. This position is primarily responsible for general day-to-day internal & external customer support, reconciliation of daily settlement activities, facilitating operationalization of new programs and processes, mitigating risks, and monitoring of vendor activities and performance.
- Provide superior customer experience ensuring all escalations, to our support mailbox, are handled professionally, timely, and accurately.
- Key customer support, as needed, ensuring we’re exceeding their expectations
- Brings operational and settlement/payment expertise to support the implementation of new operational processes and/or enhancements to existing processes
- Daily monitoring and reconciliation of settlement / payment activities and prompt resolution of any discrepancies
- Identification and clear escalation of potential risks and issues to leadership
- Ensures all desk policy and procedures are maintained and accurate
Mandatory Skills
- Intermediate knowledge of Microsoft Office applications including MS word, Excel, Access, and Outlook
- Must be critical thinker and effectively troubleshoot issues to identify solutions to customer needs
- Possesses excellent organizational and time management skills
- Projects a professional phone and email manner Possesses excellent communication skills (verbal, written, listening)
- Completes multiple tasks and assignments with minimal supervision Maintains high levels of motivation, performance, and personal integrity aligned with our corporate values
- Identifies areas for continuous improvement and make recommendations and/or implement solutions Is dependable and reliable
- Maintains a positive attitude and cooperative spirit; a “can do” attitude
- Maintains sensitive and confidential information
DTS offers excellent compensation package.
Contact :
Kanika Narula
Digital Technology Solutions (DTS)
Job Summary
Full Time
IT Outsourcing & Consulting
$71k-88k (estimate)
04/11/2024
06/10/2024
dts-it.com
FARMINGTON, MI
25 - 50
2002
SRI TALLURI
<$5M
IT Outsourcing & Consulting
Related Companies
The job skills required for Business Process Analyst - Detroit, MI include Continuous Improvement, Leadership, Microsoft Office, Communication Skills, Time Management, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Process Analyst - Detroit, MI. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Process Analyst - Detroit, MI. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Process Analyst - Detroit, MI positions, which can be used as a reference in future career path planning. As a Business Process Analyst - Detroit, MI, it can be promoted into senior positions as a Business Process Optimization Specialist V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Process Analyst - Detroit, MI. You can explore the career advancement for a Business Process Analyst - Detroit, MI below and select your interested title to get hiring information.
If you are interested in becoming a Business Process Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Process Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Business Process Analyst job description and responsibilities
Business Process Analyst uses the process/workflow software to create process models which can be simulated, executed and analyzed directly by the business.
02/05/2022: Longview, TX
A business process analyst helps senior management to drive the strategy execution through designing new business models; streamlining and reengineering existing business processes and providing support to change management.
02/17/2022: Bradenton, FL
Business Process Analysts’ comprehensive perspective of their organisation enables a key business capability from which every business benefits.
02/27/2022: Anchorage, AK
Business Process Analysts have knowledge of process mapping and business process reengineering.
01/21/2022: Idaho Falls, ID
They create new processes to take over existing ones and consult on how to build a process from the ground up for maximum efficiency.
02/13/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Business Process Analyst jobs
Report the outcome of each technique used.
03/28/2022: Lowell, MA
Evaluates, optimizes and designs work processes to optimize business outcomes.
03/13/2022: Greenville, SC
Every challenge a business faces has multiple solutions, with some being more effective than others.
01/30/2022: Boston, MA
Test case Although Business analysts are not explicitly asked to create test cases, but they must understand what they constitute and how to create one, as they sometimes have to test functionalities by referring to the test cases.
02/20/2022: Richland, WA
They are also considered to be modellers of business processes.
02/16/2022: Port Arthur, TX
Step 3: View the best colleges and universities for Business Process Analyst.
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