Front Desk Receptionist

Independence Excavating is currently seeking a Front Desk Receptionist to join our team in Independence OH. As the face of our company, you will be responsible for providing top-notch customer service and administrative support. We are looking for a candidate with excellent communication skills, strong attention to detail, and a dedication to ensuring client satisfaction. If you are organized, personable, and thrive in a busy environment, we invite you to apply and be a part of our growing company.

What do we believe in?

PEOPLE:

Provide a safe, family-oriented environment. Commitment to integrity. Protect our most valuable assets.

PERFORMANCE:

Always deliver the highest quality. Find solutions. Provide value to our partners.

COMMUNITY:

Positively impact the communities we serve. Give back. Leave the world a better place than we found it.

A typical day looks like:

• Greeting and welcoming visitors in a professional and friendly manner.
• Maintaining office security by following safety procedures and controlling access via the reception desk area. Monitoring the visitor logbook.
• Directing visitors to the appropriate person in the building.
• Answering phone calls, taking messages and re-directing calls as necessary.
• Ensuring reception area is clean, organized, and presentable at all times.
• Receiving, sorting, and distributing mail/packages timely and accurately. Signing for deliveries and tracking all certified mail.
• Ensuring confidential mail or materials are concealed and securely stored.
• Ensuring certified mail is delivered to the appropriate person, timely.
• Preparing FedEx/UPS shipments and using mail machine for postage/mailings.
• Assisting with clerical tasks such as filing, photocopying, storing and transcribing documents.
• Checking supply areas, ordering office supplies, keeping inventory of stock and approving invoices for supplies.
• Approving conference room availability and ensuring conference rooms are clean, orderly, and appropriately stocked.
• Coordinating projects and events as needed.

Do you have what it takes?

• High School diploma or equivalent
• Proven work experience as a Front Desk Receptionist or similar role
• Excellent organizational, multitasking and time management skills
• Strong communication skills (verbal and written)
• Positive attitude and professional appearance
• Excellent customer service skills
• Ability to maintain confidentiality and handle sensitive information
• Ability to be resourceful and proactive when issues arise
• Experience using office equipment (i.e. phones, computers, printers, fax machines)
• Proficient in Microsoft Office software
• Notary certified preferred

Why IX?

• Weekly Competitive Pay!
• Excellent Benefits:
  • Medical
  • Dental
  • Vision
  • FSA & HSA
  • Life Insurance Optional Family Life Insurance
  • Short-term and Long-term Disability
  • Wellness Incentive Program
• Paid Holidays and PTO
• 401(k) Company match
• Tuition Reimbursement
• Stability and a variety of different roles that provide a path to career advancement
• Family-owned and operated since 1956

Who is IX?

From breaking ground to the finished project, our team has been laying the groundwork for excellence on heavy civil construction and demolition projects for over 65 years. We combine innovations of industry with decades of successfully completed projects, proving we are a value-added partner from the ground up! Over six decades, Independence Excavating has established a team of construction professionals that sets us apart from other contractors. To learn more, visit our website: https://www.indexc.com/

Independence Excavating, Inc.  is an Equal Opportunity Employer, and we value workplace diversity and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.