• Take calls from customers and law enforcement for towing services.
• Dispatch calls to tow trucks via two-way radio and pagers.
• Have a good understanding of the streets in Jackson County.
• Help drivers find locations in their map books.
• Understand T-codes and 10-codes and use them properly to communicate with the drivers.
• Know the weight and size of the various types of vehicles, combinations of vehicles and tractor trailer rigs to properly send the right trucks.
• Have a professional and clear voice over the phone.
• Have a professional, friendly, and calming attitude when dealing with customers and law enforcement agencies.
• Possess the ability to multi-task.
• Good computer skills.
• All other duties assigned by your supervisor.

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As a dispatcher for JM Northwest you will receive calls for towing services from customers and law enforcement agencies. Dispatch those calls to the tow truck drivers via two-way radio and pagers. Help the drivers with the map book location or cross streets.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Every weekend
• Holidays
• Night shift
• Overnight shift

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Medford, OR 97504: Relocate before starting work (Required)

Work Location: In person