House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today! OVERVIEW: The Retail Footwear Operations Lead is responsible for directing workflow and overseeing the daily operations in the shipping/receiving area and for general maintenance throughout the store under the direction of the Sales Support Manager. The job duties and responsibilities of this role include the following: Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures and that the department area is organized and maintained so that back stock merchandise is easily accessible. Ensure that all other Freight Flow processes are executed, including transfers, RTVs, claims, key recs, misdirected freight processing, etc. Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring the freight flow process. Also, help communicate information to department associates regarding Company initiatives, programs, promotions, etc., and train new and current associates on freight flow procedures as needed. Assist the store management team with general supervision in the store in accordance with Company policies and procedures, including carrying keys to open and close the store, performing Front End and Cash Office functions. Engage in behaviors that are in line with the Company's customer service and selling program, thus providing all customers with an outstanding store experience. Maintaining Company loss prevention standards and controls in the Department. Perform other tasks as assigned by management. QUALIFICATIONS: Prior shipping/receiving experience preferred Customer-service oriented Execution skills Ability to work effectively in a team environment Strong detail orientation ACHIEVING SUCCESS AT DICK’S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.