This is an office based positon managing field based team members
The Field Operations morning team lead provides support for day-to-day activities of the field based Phlebotomy staff
Ensure all assigned active clients are schedules and covered properly, compliantly and timely
Assist with Onboarding New Clients and facilities by creating their profiles in Labdaq
Assist in the assignments of Phlebotomy staff to cover client locations, and evaluate as needed
Complete coverage schedules for assigned staff at a minimum of two weeks in advance
Adjust schedules to compensate for absent staff to ensure continuous operations with out interruption
Ensure all specimens get back to the lab in a timely manner to ensure we get results by 2 pm
Ensure all staff are properly credentialed as needed , create complete competency testing yearly
Monitor T Sheets for attendance, compliance, accuracy which leads to Payroll impact, including mileage input
Work with Field Operations Manager to ensure recruiting/ hiring needs are being met to support clients
Become the first level contact for feild staff begining at 4 am
Complete Weekend coverage schedule at least 2 weeks in advance
Ensure contingency planning is in place for daily operations and weekend operations
Prepare weekly reports to describe on time service to all clients and actual arrival times of specimens to the lab
Provide advance notification to client leadership in case of service delay or interruption
Over see the House Calls team and monitor house calls scheduling
Assist with Supplies ( storing , distribution to staff and clients , ordering more supplies )
Assist with Lab Accessioning team as needed fore receiving and labeling activities
Other job duties as assigned