Job Description: Scheduler

Schedule: Full Time; Monday-Friday; (8:30am to 5pm)

DESCRIPTION:

Coordinates appointments of patients in a timely, professional and courteous manner using scripting and customer service guidelines established by the Imaging Center.

Preferred Background:

• Prior scheduling or healthcare experience.

Specific Responsibilities:

• Schedule patients for procedures.
• Provide preparation instructions
• Provide information to patient on required authorizations or referrals prior to procedure.
• Ability to handle high volume of calls.
• Promptly address callers using established scripting.
• Ability to multi‐task by handling calls, webchats and software data entry as needed to address callers.
• Good communication skills
• Demonstration excellent customer service skills
• Perform other duties as assigned.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Miami, FL 33173: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Phone etiquette: 1 year (Required)
• Computer skills: 1 year (Preferred)

Work Location: In person