Role Purpose:

Provide customer service with the responsibility of systematic transactions and the facilitation of International shipments, receipts, and the on site movement of material, meeting the standards of the customer, US and International shipping regulations.

Key Accountabilities:

Responsible for the systematic and logical inventory maintenance in SAP or similar operating

systems

Receive deliveries from offsite warehousing or other inbound shipments; deliver to the appropriate

recipient and update material trackers including inventory management

Facilitate the movement of material out of stock for engineering usage and the return flow of

material to onsite storage locations

Responsible for tracking the flow of material, using designated logistic software, websites, and\or

email, to maintain location of material and report to customer

Receive multiple daily deliveries onto customer docks and ensure 100% accountability of requests

for materials were filled

Responsible for maintaining Shipping and Receiving logs in Excel spreadsheet format

Process return of materials from customer site to offsite warehouse - correctly packed, labeled,

documented back to customer dock and handover to transport

Verification and notification to requestor for all shortages, overages, address, billing and contact

information on Shipping Request Form to ensure order accuracy

Ensure correct and timely material handover process with engineers including pull-lists, proof of

delivery and proof of receipt

Compare and ensure the quantity, quality, labeling, and address with the customers order to

ensure outgoing shipments are complete and correct

Ensure correct and timely material handover process with engineers including pull-lists, proof of

delivery and proof of receipt

Assist customer in reintroduction of material into SMS management system

Efficiently control customer dock activities and company equipment/materials and support material

handling

Ensure proper ESD requirements are met when counting, splitting, and packing material

Physical material movement between Cleanroom Lay Down Area and System Work Area

Safely and effectively operate a manual pallet jack as required into or out of the dock area as

needed

Conduct Cycle counts of inventory

Logs material moved in/out

Expedites line down parts and urgent material needs to the appropriate work areas

Performs activities related to: Daily Material Staging, Daily Material Returns, and System Work Area

Organization

Preparation of materials to ensure proper identification, packaging, and completeness of items for

return

Work may include onsite technical support involving heavy lifting of equipment & modules

Position may require work activity in a clean-room production environment and/or laboratory setting

Perform all duties in an efficient manner that meets all customer service standards

Operate MHE and other power tools as needed to support crating / de-crating and movement of

material on site

Maintain dock, elevator, vestibule and laydown areas to conform with customer norms (Housekeeping)

Required Education and Experience

• High School Diploma or Equivalent
• 0-1 years experience in data entry and/or dispatch

Our Organization is an equal opportunity employer.