20240226-BP064-01

Active (NSA) Top Secret Clearance with Poly Required

Salary Range: Up to $125K (salary is commensurate with education and experience)

Job Summary

Assistance with Inventory on the Cloud-Native Operations (CNO) side

Responsibilities and Duties

• Provide support for implementation, troubleshooting and maintenance of IT systems
•  Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning

Experience Needed:

• Citizenship: Must Be a US Citizen
• Existing Clearance Required: Active Top Secret SCI with Poly
• Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Dezign Concepts and Triune Solutions have formed a strategic partnership aimed at sourcing skilled IT professionals for the National Security Agency (NSA). We are uniquely positioned to provide the intelligence community with exceptional talent, reinforcing our shared commitment to advancing the mission-critical operations that safeguard our nation's security. This partnership reflects our mutual dedication to excellence and our unwavering focus on contributing to the vital efforts of the intelligence community.