Job Title: Collections Representative || Debt Collector (Partially Remote)

Location: Wayne, PA 19087 (8x in a month in office)

Pay Range: $25 – $27

Start Date: ASAP

Duration: 3 months contract (possible extension or conversion)

Hours: 8:30 – 5:30 Mon. – Fri with Hybrid schedule (1-2 days per week in office)

Job Description:.

• Identify and investigate payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps
• Communicate with debtors by telephone and in writing
• Manage debtors and arrears process
• Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request
• Continue all necessary actions to collect payments and/or terminate accounts
• Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery

Requirements:

• Collections experience is required.
• 1-3 years of collections, customer service, and/or sales experience preferred but not mandatory.
• Experience & knowledge in the leasing & finance sector is a plus.
• Ability to speak French or Spanish is a plus.

• Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
• Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
• Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

Job Types: Full-time, Contract

Pay: $25.50 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday
• No weekends

Experience:

• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Collection management: 1 year (Preferred)

Ability to Commute:

• Wayne, PA (Required)

Ability to Relocate:

• Wayne, PA: Relocate before starting work (Required)

Work Location: In person