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Detroit Zoological Society
Royal, MI | Full Time
$86k-111k (estimate)
9 Months Ago
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Social Media Manager
$86k-111k (estimate)
Full Time 9 Months Ago
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Detroit Zoological Society is Hiring a Social Media Manager Near Royal, MI

Social Media Manager
The Social Media Manager for the Detroit Zoological Society (DZS) is responsible for developing and implementing social media strategies to promote DZS entities. This individual will play a key role in our organization and will make a significant, meaningful impact by engaging with our dedicated, diverse audience to increase brand awareness across all social media platforms.
Principal Duties and Responsibilities
  • Develops and executes comprehensive, high-level social media strategies aligned with the organization's goals and brand identity.
  • Oversees and plans engaging, quality content across all social media platforms (including but not limited to Facebook, Instagram, LinkedIn, TikTok, Twitter, Threads, and YouTube) that educates, entertains, and inspires our audience.
  • Manages members of the communications team, including the media coordinator and interns.
  • Conducts annual reviews and provides feedback for job growth.
  • Provides best practices for how to monitor and actively engage with the online community, such as responding to comments, messages, and inquiries in a timely and professional manner.
  • Implements targeted social media paid advertising campaigns to increase reach, followers, and website traffic.
  • Empowers marketing strategy formulation with valuable inputs derived from social media analysis.
  • Regularly analyzes social media data and performance metrics to evaluate the effectiveness of campaigns, generate insights and optimize strategies for maximum impact.
  • Collaborates with various internal departments, including marketing, communications, events, education, and animal care to gather content, obtain approvals and ensure consistent messaging across all platforms.
  • Stays up to date with the latest trends, technologies, and best practices in social media and digital marketing to drive innovation and maintain a competitive edge.
  • Handles social media crisis situations promptly and professionally, working closely with the communications team to mitigate any potential issues.
  • Identifies and cultivates relationships with social media influencers and partner organizations to expand our reach and engage with new audiences.
  • Performs other related duties as assigned.
Qualifications
Education and Experience
  • Bachelor’s degree in communications, Public Relations, Journalism, English, Advertising, Marketing, or a related field.
  • Minimum five (5) years of experience in social media.
  • Preferred two (2) years of supervisory experience.
  • Proven experience managing and leading social media platforms for a brand or organization.
Knowledge, Skills, and Abilities
  • Superior knowledge and expertise with leading social media platforms, including, but not limited to:
    • Facebook, Instagram, LinkedIn, TikTok, YouTube, Threads, and Twitter.
  • Ability to manage projects from concept to completion with full autonomy and limited oversight.
  • Excellent managerial, organizational, and interpersonal skills.
  • A keen understanding of producing content made specifically for social media channels and what content performs the best on each platform.
  • Strong understanding of social media trends, algorithms, and best practices.
  • Proficiency in social media management tools and analytics platforms.
  • Excellent written and verbal communication skills.
  • Ability to coordinate efforts of various teams to present a coherent message.
Working Conditions
The regular work schedule requires flexibility, which could include weekend and evening responsibilities. The work environment is generally comfortable, and much work is inside in an office environment, but may require work outdoors with exposure to seasonal weather conditions for special events, tours, and openings. The position may require occasional travel to other locations and will be exposed to computer monitors, as well as the output from heating and cooling systems and fluorescent lighting.
Physical Requirements
This position requires sitting, standing, walking, bending and stooping for extended periods, the ability to lift and move up to 40 pounds and the use of standard office equipment and the computer.
The individual must have the ability to perform the essential functions of the job satisfactorily with or without accommodations. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the role.
Just as we value and celebrate biodiversity, the DZS celebrates the diversity of our human community. We are committed to ensuring that our programs and facilities are fully accessible to create a welcoming and inclusive workplace for all.

Job Summary

JOB TYPE

Full Time

SALARY

$86k-111k (estimate)

POST DATE

08/11/2023

EXPIRATION DATE

05/29/2024

WEBSITE

dzs.org

HEADQUARTERS

Royal Oak, MI

SIZE

50 - 100

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If you are interested in becoming a Social Media Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Social Media Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Social Media Manager jobs

Becoming a social media manager takes more than having a social media account.

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