We are a boutique dental practice located in the heart of beautiful Wine Country , Santa Rosa. Our practice is known for its warm, family-like atmosphere, personalized patient care, and commitment to excellent service and high quality dentistry.

Job Overview:

We are seeking a reliable and friendly Front Desk Administrator to join our team. As a Front Desk Person, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth check-in and check-out process. This is a vital role in our dental office, as you will be responsible for creating a positive first impression for our patients.

Duties:

- Greet and welcome patients in a warm and professional manner

- Register them, ensuring accurate and up-to-date information

- Answer phone calls and respond to patient inquiries promptly and courteously

- Assist patients with check-in and check-out procedures, including handling payments

- Maintain accurate patient records and handle clinical schedule efficiently.

- Treatment co-ordination and presentation based on insurance benefits.

- Perform administrative tasks such as data entry, filing, and office management

Experience:

- Previous experience in dental front desk admin and scheduling of at least one year is required.

- Familiarity with computererized systems.

- Strong organizational skills with the ability to multitask effectively

- Excellent communication skills, both verbal and written

- Proficient in using phone systems and other office equipment

Benefits:

- Competitive pay based on experience

- Opportunities for career advancement within the organization with a path to become Office Manager.

- Training provided to enhance skills and knowledge, especially with the practice software.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Apply now to join our team as a Front Desk Administrator with a path to become Office Manager!

Job Types: Full-time, Part-time

Pay: $23.00 - $30.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• Dental insurance
• Professional development assistance

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday
• No weekends

Experience:

• Dental front desk: 1 year (Required)

Ability to Commute:

• Santa Rosa, CA 95409 (Required)

Ability to Relocate:

• Santa Rosa, CA 95409: Relocate before starting work (Required)

Work Location: In person