A Sandwich Artist® greets and serves guests promptly, preps and prepares products, maintains food safety and

sanitation standards, has outstanding guest service skills, and completes some paperwork. This is a part-time, variable

hour position meaning, scheduled days and number of hours will vary from week to week, based on expected sales

and current staffing. There are no guaranteed hours.

MAINTAIN CUSTOMER SERVICE BY MAKING THE GUEST THE NUMBER ONE PRIORITY . Exhibit a friendly, helpful

demeanor while greeting and interacting with guests and preparing their orders. Demonstrate complete

understanding of menu items offered on menu board and ability to explain accurately to guests. Knowledge of

our assembly line procedure, customer flow, suggestive selling, POS / cash register, cash cards and ability to

handle special requests.

SANDWICH / SALAD PREPARATION, as outlined in accordance with the Operations Manual including the

preparation of meats and vegetables fresh daily. Knowledge of proper bread procedures to include scoring,

proofing, baking and how to make a hinge cut. Prepares food neatly, according to formula, and in a fast and

timely manner.

FOOD SAFETY AND SANITATION BASICS. Understanding and adherence of proper food handling, food safety

and sanitation standards during food preparation, serving guests and clean up. Maintain quality standards by

taking product temperatures as directed in Operations Manual, checking day dots and use or sell by dates. No

chewing gum, eating, drinking, or having personal food / drink items in food prep areas (includes service area

and backroom).

MAINTAINING A CLEAN RESTAURANT. Frequent walk- through’s to maintain cleanliness in all areas of the

restaurant. Use of flow charts and detailed cleaning lists, as well as special projects requested or assigned by the

manager to promote a sparkling, clean image. Understands and follows the Wash / Rinse / Sanitize method of

cleaning.

RECORDING AND COMPLETING PAPERWORK ON A TIMELY BASIS IN ITS ENTIRETY AND ACCURATELY, to include

cash-ins / cash-outs / cash drops, bread counts, temp logs, and any other paperwork as assigned by manager.

CASH CONTROL THROUGH THE USE OF CASH REGISTER. Record and compute amount of sale in POS, collect

payment from guests, and make change. Perform cash-ins and cash-outs as well as hourly cash drops and

bread counts to account for all forms of money. Knowledge of proper coupon procedures, account for all forms

of money.

PERSONAL APPEARANCE WHILE BEHIND THE COUNTER . Should always be in complete approved Subway uniform,

to include : Subway logoed hat or visor, shirt, nametag, and apron; black pants / shorts / skirt (as allowed per

Operations Manual), clean closed-toe and closed-back shoes or sneakers (any color), and most importantly, a

sincere smile . Maintains a professional appearance and personal grooming hygiene standards per Operations

Manual. Must be in compliance, in regards to jewelry, as outlined in the Subway Operations Manual and You’re

Hired Handbook / Employee Policy Manual.

ATTENDANCE AND FLEXIBILITY. Regular and predictable attendance to include being on time and ready to go

any / all scheduled staff meetings.

PREREQUISITES. Able to work any area of restaurant as needed, operate a computerized POS cash register,

ability to lift 10 pounds frequently and up to 50 pounds occasionally. Frequent to continuous standing, bending,

reaching, walking, carrying the entire work shift. Climbing on occasion. ANSI accredited food safety certification

food handler’s certificate) where required by local Board of Health. Complete University of Subway® courses as

required by Subway Corporate.

CONDUCT toward any guest or with anyone in contact with the restaurant should be professional, courteous

and respectful. Work in cooperation with management, coworkers, guests and vendors; follow policies and

procedures as outlined in the Operations Manual and You’re Hired Handbook / Employee Policy Manual.

Last updated : 2024-05-20