Desert Sand Resort is hiring front desk agents to work for the 2024 season. Desert Sand Resort is a family-friendly resort nestled just a block away from Avalon's pristine beach.

The season runs from late April to mid October. We can be flexible with your start/end date.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

• Welcome guests in a friendly, prompt and professional manner
• Check guests in, issue room keys, provide information on motel services and amenities and information on the surrounding area and events
• Ensure that required identification and payment information is taken from guests at check-in
• Answer phones in a prompt and courteous manner
• Respond efficiently to guest complaints, special requests and take immediate action to ensure guest satisfaction
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
• Check guests out, including resolving any late, incorrect or disputed charges
• Accurately process daily cash and credit card transactions using established procedures
• Communicate status of all rooms to department heads via prescribed reporting procedures
• Additionally duties and responsibilities as assigned by management

KNOWLEDGE, SKILLS & ABILITIES

• Must be able to work a variety of days, nights, weekends and holidays
• Hotel/motel experience is preferred
• Strong customer services skills essential when interacting with guests
• Ability to exercise good judgment and self-control
• Basic math skills are used frequently when handling cash or credit cards
• Ability to prioritize responsibilities and be self-sufficient in periods of reduced occupancy
• Basic computer skills to operate various property management and reservations systems
• Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication
• Accuracy and speed for executing assigned tasks and job responsibilities

Please submit resumes through Indeed. No phone calls please.

Job Types: Full-time, Seasonal

Pay: $16.00 - $17.00 per hour

Expected hours: 30 – 40 per week

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Overnight shift

Ability to Relocate:

• Avalon, NJ 08202: Relocate before starting work (Required)

Work Location: In person