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Jewish Family Service of San Diego
Palm Springs, CA | Full Time
$42k-55k (estimate)
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Desert Oasis Healthcare
Palm Springs, CA | Full Time
$67k-85k (estimate)
2 Weeks Ago
Desert Oasis Healthcare
Palm Springs, CA | Full Time
$67k-85k (estimate)
2 Weeks Ago
Support Coordinator I
Desert Oasis Healthcare Palm Springs, CA
$67k-85k (estimate)
Full Time | Ambulatory Healthcare Services 2 Weeks Ago
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Desert Oasis Healthcare is Hiring a Support Coordinator I Near Palm Springs, CA

Provides clerical support and administrative coordination for the Intense Case Managers (ICMs) and acts as liaison between providers, ICM team, and patients/families to facilitate continuity of care and referrals to appropriate community resources.
  • Documentation of members referrals, communication with member and family, and the communication with associated team members in the appropriate Electronic Medical Record.
  • Maintain a work load that meets the needs of the organization while still giving the members the individualized attention that is needed. This is to be determined by both the SC I and the supervising manager. These criteria will be dynamic and may change based on the needs of the organization and the skill set of the SC I.
  • Identify those members that have the potential for re-utilization. When identified using the structure within Clinical Services referring those members to appropriate level of care or program.
  • Obtain necessary medical records, coordinating appointments, diagnostic tests, and/or other needed information to ensure a smooth transition from one level of care to another
  • Assist member with additional benefits from either the health plan or directly from Desert Oasis Healthcare that may include but not limited to transport, community resources, etc.
  • Communicate and follow up with those primary and specialty medical offices that are involved in the care of those members that are presently being followed by the SC I.
  • Assist as a liaison between the member/family and those within multi-disciplinary team that may include: Primary Care Provider, Specialty, Telephonic Case Manager, Social Services, Home Health, Palliative Care or others within the realm of DOHC.
  • Document within the appropriate Electronic Medical Record and ensures that the documentation meets the needs of both DOHC and of the associated health plan.
  • During engagement with members addressing those criteria that ensure quality outcomes. These may include but are not limited to Quality Measures, Preventative Care, Routine Follow-Up, and Immunizations. These criteria may be met during Primary Care Provider visits, Annual Wellness Visits, Optometry Visits, and/or Wellness Fairs.
  • Perform other duties as assigned.
(10575)
  • High school diploma or equivalent required. A minimum of 2-years college education preferred.
  • Previous 2 years experience in the medical field, preferably in Home Health or discharge planning.
  • Familiarity with medical terminology.
  • Strong computer ability.
  • Must possess excellent telephone, and people skills, with an ability to interface with DOHC staff and outpatient providers in a pleasant and professional manner.
  • Must be detail oriented and able to continually re-prioritize multiple tasks.
  • Bi-lingual preferred.
  • At the discretion of DOHC/FHC management, this position has the potential to be a full or hybrid telecommuting position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$67k-85k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

06/28/2024

WEBSITE

mydohc.com

HEADQUARTERS

INDIO, CA

SIZE

200 - 500

FOUNDED

1981

CEO

RANDY VAUGHN

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Desert Oasis Healthcare

Desert Oasis Healthcare is committed to the provision and facilitation of the highest quality medical care to the residents of the desert communities. We will strive to be an organization which provides excellence in every encounter. As a result, we will be recognized by: Our patients as their care givers of choice; Our employees as their employer of choice; Our provider and health plan partners as their health care network of choice. Desert Oasis Healthcare is a non-discriminate (Religious, Cultural, Sexual, Ethnic) Health Care Provider. In 1981, Desert Medical Group Inc. introduced to the Co...achella Valley a full service medical facility, providing the community with all their health care needs from newborn to senior care. Today, we are Desert Oasis Healthcare - a team of highly skilled primary care physicians and ancillary providers with services conveniently located throughout the desert communities. Our many locations include Palm Springs, Bermuda Dunes, Indio, Rancho Mirage and Yucca Valley. Desert Oasis Healthcare's services include access to 4 Immediate Care Centers - Indio, Palm Desert, Palm Springs and Yucca Valley. We also offer an award winning Outreach Services Department that is committed to educating individuals on how to apply the principles of preventative health care in their daily lives, resulting in improved health. Desert Oasis Healthcare accepts most HMO's, private insurance, Medicare and private pay patients. We are affiliated with every hospital in the Coachella Valley, which includes Eisenhower Memorial Hospital, Desert Regional Medical Center, John F. Kennedy Memorial Hospital and Hi-Desert Medical Center More
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The following is the career advancement route for Support Coordinator I positions, which can be used as a reference in future career path planning. As a Support Coordinator I, it can be promoted into senior positions as an Assistant Student Activities Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Coordinator I. You can explore the career advancement for a Support Coordinator I below and select your interested title to get hiring information.