POSITION OVERVIEW

Desert Champions is hiring a Seasonal Host/Hostess for NOBU - Indian Wells. NOBU is a world-renowned Japanese Restaurant and we are seeking exceptional and creative individuals who are motivated to create memorable experiences through incredible food and hospitality.

We request all applicants for this position be available to work during the BNP Paribas

The position and shifts will include:

• Begin between October and January
• End date 3/18/24
• Must be available at least 3 nights, per week to start
  • Regular shifts starting as early at 2pm
• Must be available all shifts from February 26, 2024 through March 18, 2023
  • Shifts beginning as early as 9 am from 3/4/24 – 3/17/24
  • Some doubles will be required from 3/4/23 – 3/17/24

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• In the NOBU style welcome every guest in a kind and courteous manner and ensure a smooth and memorable dining experience. *
• Take phone reservations and requests, when required, in a professional and polite manner. *
• Provide accurate wait times, monitor waiting lists and other requests. *
• Manage reservations. *
• Ensure smooth operation of the reception desk by adhering to operational standards while working cooperatively with guests and coworkers.
• Set up and maintain a clean and orderly reception desk. *
• Clear and reset tables in accordance of company standards and training
• Cater to guests who require extra attention. *
• Escort guests to assigned dining or bar areas. *
• Coordinate with wait staff about available seating options. *
• Acknowledge customers upon their departure. *
• Comply with all Health & Safety guidelines and Fire Safety procedures. *
• Performed all duties in accordance with policies and procedures. *
• Attend all mandatory trainings and maintain certifications. *
• Other duties as assigned.

• Essential Job Function

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE

• Previous work experience as a Host/Hostess preferred

REQUIRED LICENCES/CERTIFICATIONS

• California Workplace Harassment certification or obtain within 30 days of the hire date
• California Food Safety Training certificate or obtain within 30-days of hire date

LAUNGUAGE ABILITY

• Ability to speak effectively with, guests, VIP’s, and employees of the Organization
• Ability to speak, read, and understand English

REASONING ABILITY

• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

COMPUTER SKILLS

• Time clock/Mobile time clock
• POS?

KNOWLEDGE, SKILLS, & OTHER ABILITIES

• Work in a flexible manner by being able to think quickly and adapt to sudden changes
• remain calm under pressure
• Understanding of restaurant etiquette
• Excellent communication skills
• Ability to prioritize and manage time well
• Ability to work as a team and support co-workers
• Patience with customers and coworkers
• Ability and confidence to communicate with all types of individuals
• Good physical condition to walk and stand during entire shift.
• Professional appearance

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, stoop, kneel, crouch and talk or hear. The employee is frequently required to use hands, reach with hands and arms. Employee must have exceptional vision.
• The employee must occasionally lift over 20 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position requires flexible working hours, typically Wednesday – Sunday and will include nights, weekends and major holidays. During events or special projects you may be required to work extended work hours
• While performing the duties of this job, the employee is regularly exposed to indoor and outdoor weather conditions. The employee is occasionally exposed to hot, wet, or humid conditions. The noise level in the work environment is usually loud.

EOE