We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can’t wait to get started!

$18 - $22 hourly

• Accurate scheduling of patient appointments
• Triage pet health through conversations on phones to ensure the best health outcome for the patient
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Keeping records of customer interactions, transactions, comments, and complaints
• Ensure customer satisfaction and provide professional but familiar customer support

• High school graduate, G.E.D. recipient, or equivalent
• Must possess exemplary interpersonal skills, communication skills, and active listening skills
• Experience working in a customer-oriented atmosphere

We are an established privately owned business with 3 successful clinics. We strive to have 6-8 doctors per clinic with a support staff of 4 plus staff per doctor. Each of our facilities provides state-of-the-art equipment (CT Scanner, Endoscopy, Ultrasound…) and the ability to refer cases within the Desert Ark system. Our business model is general practice with urgent care same-day services offered Monday - Saturday. We are looking for an experienced, mature, and compassionate manager to help guide our team, grow the practice's community presence, and promote extraordinary client engagement.

Desert Ark Mission:

To Provide Health and Healing for a Lifetime fostering the human-animal bond.

Desert Ark Values:

• Make Magic Happen
• Do the Right Thing
• Contagious Curiosity