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IT Support Specialist
$68k-83k (estimate)
Full Time 2 Weeks Ago
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COFORGE TECHNOLOGIES is Hiring an IT Support Specialist Near Augusta, GA

Job description

We at Coforge have an urgent need for Help Desk Engineer which will be onsite opportunity. If interested, please feel free to reach me at #646-383-9828 extn 11391 and Sreeja.Naveen@coforge.com.

Job Description: -

IT Help Desk, Customer Service, and support experience with problem solving involving hardware, software, and networks.

  • Phone support experience necessary.
  • ITIL knowledge of V3 or higher. Especially on Service Desk, Incident, Problem, and Change Management.
  • Technical helpdesk experience is necessary.
  • Disciplined, systematic problem-solving skills required.

Hands-on work experience with the following:

o Windows Operating systems.

o Clients: Windows 10, and Windows 7.

o Basic Knowledge of Windows Servers.

o Knowledge of Active Directory, and Office 365.

o ITSM ticketing tools e.g., ServiceNow or any industry equivalent Service Management tool.

o User account creation for Active Directory, Exchange Mailboxes, Distribution lists, etc.

o Remote desktop connectivity applications like MS Teams, Skype, SCCM, WebEx, Live Meeting, and Windows Native tools.

o MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, etc.

o Internet browsers (e.g. Explorer, Chrome, Firefox).

o VPN and remote dial-in users.

o Support for laptop, desktops, and printers.

o Mobile Devices support.

o Others: Adobe Acrobat and other common desktop applications like WinZip, etc.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Overnight shift
  • Rotating weekends
  • Weekends as needed

Ability to Commute:

  • Augusta, GA 30907 (Preferred)

Ability to Relocate:

  • Augusta, GA 30907: Relocate before starting work (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$68k-83k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

09/01/2024

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The job skills required for IT Support Specialist include Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

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Some employers may accept IT support specialists without formal education who have computer experience and certification.

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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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