About Our Company:

Desai Hotel Group is a fast-growing vertically integrated private hotel investment company based in Ridgeland, Mississippi. We specialize in developing and managing high-quality, select-service hotel assets throughout the Southeastern United States.

DHG has an objective that is more than just developing or acquiring and operating hotels; it is producing excellence in the quality, design, and people involved in each and every one of our projects.

Desai Hotel Group Core Values :

K-knowledge : Pursuit of Growing and Learning

A-appreciation : Recognizing Excellence

R-revolutionary : Embrace and Drive Change

M-morale : Spirit of Positivity

A-authentic : “Be the person your dog thinks you are”

KARMA is our guiding Principle and outlines our Core Values.

We expect all of our Team Members, exempt and non-exempt, to practice respect and appreciation for one another. These Core Values drive who we are as a team.

We believe in developing individuals and exploring their full potential. We pride ourselves to say that once you join our team this will be your last job.

Please keep in mind that we are a small but fast-growing company. Therefore, it may become necessary to include other administrative duties in your role.

ABOUT THE JOB:

The Housekeeping Supervisor works supervising the housekeeping staff and inspects hotel guestrooms, bathrooms, corridors and lobby. Responsibilities include training, planning, assigning and directing staff as well as addressing and resolving guest complaints.

This role is an important part of our service team, to check all rooms prior to guest arrival to confirm the rooms are ready for check-in.

During your first few days of employment, you will receive important information regarding the performance requirements of your position, basic company policies, your compensation , plus other information necessary to acquaint you with your job and the company. You will also be asked to complete an I-9 form and present the company with information establishing your identity and your eligibility to work in the United States in accordance with applicable federal laws.

CORE ACCOUNTABILITIES:

• Conduct inspections upon arrival and departure and perform a detailed inventory to account for any damaged or missing items. (report any missing or damaged items)
• Perform detailed inspections post housekeeping.
• Able to clean guestrooms and support housekeepers if needed.
• Coordinate with other departments to ensure all operations are running smoothly
• Perform detailed inventory and update inventory as needed
• Understand and carryout oral and written instructions
• Work closely with housekeeping & maintenance departments to ensure 100% owner and guest satisfaction
• Follow company brand standards
• Assist other departments, as necessary
• Demonstrate a high level of customer service at all times.
• Computer skills.

REQUIRED ATTRIBUTES:

• Must be able to work all shifts including, AM's, PM's, weekends, and holidays.
• Organization skills, with an ability to stay focused on assigned tasks
• Must possess strong organization time management skills and attention to detail
• Must possess a professional demeanor and presentation and be personable and enthusiastic
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests
• Must be service focused and a team player, a positive attitude and outgoing personality are essential
• Observant and detail-oriented, able to coordinate and multi-task job duties in a busy environment
• Possess the ability to convey information and ideas clearly, as well as evaluate and select among alternative courses of action quickly and accurately
• Ability to prioritize, organize and follow up efficiently
• Excellent grooming standards
• Strong organizational skills, with the ability to work independently.
• Ability to learn multiple computer software’s and accurately input information into the systems
• Excellent interpersonal and communication skills, both in person, by telephone and text
• Being able to adapt to a changing environment.
• Analytical skills and able to work with budgets.

KPI’s:

• Detailed Inventory
• Post Housekeeping Inspections
• High standard of presentation and cleanliness of College buildings and facilities

Job Type: Full-time

Shift:

• Day shift

Experience:

• Cleaning: 1 year (Required)

Work Location: In person