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Customer Support Representative
DES Mission, TX
$36k-45k (estimate)
Full Time | Business Services 1 Month Ago
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DES is Hiring a Customer Support Representative Near Mission, TX

Join Derive Enterprise - Where Innovation Meets Success!

Are you ready to kickstart your career in the dynamic world of telecommunications consulting? Derive Enterprise is your gateway to a thrilling journey of maximizing profitability and expanding brand exposure for renowned household names. We're on the lookout for a proactive entry-level Customer Support Representative to join our vibrant team and spearhead our strategic marketing and sales campaigns.

As a Customer Support Representative at Derive Enterprise, you'll play a pivotal role in executing our cutting-edge revenue strategies while becoming the friendly face and voice of our esteemed clients. Your mission? To forge strong relationships with both new and existing customers, ensuring unparalleled satisfaction and driving substantial growth in quarterly and annual sales acquisitions.

Responsibilities:

  • Customer Engagement: Be the ultimate product expert, guiding customers through their inquiries with finesse and enthusiasm.
  • Market Research: Dive deep into target markets, identifying new opportunities and nurturing existing connections to fuel our sales pipeline.
  • Personalized Communication: Tailor product features and benefits to meet individual customer needs, turning objections into opportunities.
  • Prompt Response: Delight customers with swift, professional responses to all inquiries, leaving a lasting impression of excellence.
  • Continuous Learning: Embrace regular product training sessions, collaborating with fellow CSRs and management to stay ahead of the curve.

Desired Skills for Success:

  • Educational Background: A High School Diploma or equivalent sets the stage for your journey with us.
  • Experience: While 1-2 years of customer service or sales experience is advantageous, your passion and drive are what truly count.
  • Communication Mastery: Command both verbal and nonverbal communication channels with finesse and clarity.
  • Drive for Growth: Demonstrate a hunger for personal and professional development, coupled with exceptional time management skills.
  • Positive Attitude: Radiate positivity and professionalism in all interactions, fostering a collaborative and uplifting team environment.

Ready to embark on a thrilling career adventure with Derive Enterprise? Join us in revolutionizing the telecommunications landscape and shaping the future of brand success. Apply now and be part of our unstoppable journey towards excellence!

#LI-Onsite

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$36k-45k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

04/28/2024

WEBSITE

des-ae.com

HEADQUARTERS

REDWOOD CITY, CA

SIZE

50 - 100

FOUNDED

1972

TYPE

Private

CEO

THOMAS GILMAN

REVENUE

$10M - $50M

INDUSTRY

Business Services

Show more

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The job skills required for Customer Support Representative include Customer Service, CSR, Customer Support, Futures, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
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