21 Patient Service Representative Jobs in Decatur, GA
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Dermatology Associates of Georgia is Hiring a Patient Service Representative Near Decatur, GA
RESPONSIBILITIES & DUTIES
Essential Job Functions/Responsibilities:
- Answer phones promptly and in a polite and professional manner.
- Obtain and enter accurate demographic information into NEXTGEN PM/EMR
- Schedule, and confirm appointments correctly in NEXTGEN PM/EMR including; appointment date, time, location, and provider name.
- Inform caller of items to bring to the appointment (including insurance card and identification as required by practice)
- Remind caller to arrive 15 to 30 minutes before scheduled seminar/appointment to complete paperwork.
- Review cancellation/no-show policy with patient.
- Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.
- Seek and support changes in call flow processes and communication services.
- Meet and exceed call volume standards.
- Adhere to all HIPAA policies.
- Adhere to all DAG policies.
- Other duties as assigned, as it relates to the role.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 2 years (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Job Summary
Full Time
Ambulatory Healthcare Services
$37k-47k (estimate)
05/23/2024
05/24/2024
dermga.com
DECATUR, GA
50 - 100
Private
MARCUSS TONECIPHER
$10M - $50M
Ambulatory Healthcare Services
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The job skills required for Patient Service Representative include Customer Service, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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