8 Program Support Technician Jobs in Manassas, VA
Dept of Labor and Industry is Hiring a Program Support Technician Near Manassas, VA
Title: Program Support Technician
State Role Title: Administrative and Office Specialist III
Hiring Range: $22.00 - $35.00/hour
Pay Band: 4
Agency: Dept of Labor and Industry
Location: MANASSAS REGIONAL OFFICE
Agency Website: www.doli.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Department of Labor and Industry (DOLI) is seeking a highly motivated, innovative, and skilled human resources professional to serve as a Program Support Technician in the Human Resources division. Competitive candidates will have impeccable communication, leadership, and organizational skills. This rewarding opportunity demands results by establishing continuity and transparent business practices that promote a culture of commitment to our internal and external customers. This position reports directly to the Director of Human Resources.
This is part-time position without benefits. The incumbent is expected to work up to 29 hours/week, 1500 hours/year.
Duties and Responsibilities:
The Program Support Technician will serve as a subject matter expert (SME) to the Manassas Regional Office and will provide oversight over an array of HR functions within the regional office to include, but not limited to, onboarding/offboarding, employee and labor relations, benefits, training, employee recognition, performance planning and evaluation, and other administrative tasks as assigned.
The technician will provide expert-level advice to managers and supervisors regarding complex matters, while providing an accurate interpretation and application of state, local, and federal policies and regulations related to various HR functional areas. The technician will also provide extensive contact with internal and external stakeholders to provide guidance and problem-resolution services. May lead and/or manage projects assigned to the HR team. Responsible for contributing to process design and improvements for business processes. Serves as a strategic partner and liaison between headquarters and the regional office. Must operate with the highest level of professionalism and integrity.
The Program Support Technician will also provide administrative assistance to the staff withing the Virginia Occupational Safety and Health program. This position will be responsible for providing callers and visitors with a positive customer service experience, preparing, sorting, and distributing agency mail, ensuring confidential record keeping and data entry, as well as providing administrative support to employees and agency programs.
The technician will ensure that all departmental practices are applied consistently, accurately, fairly, and timely, while assisting staff with developing a culture of integrity, collaboration, high performance, equity, and career progression. The technician will guide and implement HR and VOSH program change processes, modernization, progressive solutions, and technological solutions.
Minimum Qualifications
- Extensive knowledge of the principles and practices of human resource management and the policies and procedures governing its applications, including, but not limited to EEO, FMLA, ADA and Virginia’s DHRM policies and Virginia Personnel Act (VPA)
- Ability to gather and analyze qualitative and quantitative data to reach logical conclusions; to present findings and options that support agency objectives and statewide policy guidelines
- Demonstrated ability to use personal computers with considerable knowledge of Microsoft Office, Cardinal, PageUp, and Teams
- Ability to research complex issues, make decisions, clearly articulate reason/rational for those decisions
- Ability to interpret and apply policies and procedures
- Ability to effectively plan, organize and prioritize work with strong attention to detail
- Ability to work independently with minimal supervision
- Experience working with all management levels and departments within an organization
- Experience working in a front-line administrative assistant role in an office setting; involving customer service to the public while performing various receptionist, administrative, and program support tasks
- Ability to establish and maintain a professional rapport with a wide variety of internal and external customers at all levels in the organization
- Strong organizational skills with the ability to take the initiative to work independently and as a team member
Additional Considerations
- Prior experience in human resources with a Commonwealth of Virginia state agency
- Professional certification in Human Resources or Organizational Leadership and Development
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
- Possession or ability to obtain a valid driver’s license within 30 days of hire
- Ability to travel overnight occasionally
- Ability to perform moderate physical activity that includes, but is not limited to, climbing stairs and ladders, bending, walking up and down inclines, occasionally lifting and carrying loads up to 30 pounds, etc.
- The selected candidate must pass a criminal background investigation, and successfully serve a 12-month probationary period effective from the date of employment if beginning employment as an original hire or re-employment.
The hourly rate for this position is $22.00 – $35.00. This position does not offer benefits.
Interview candidates may be required to demonstrate the skills and abilities necessary for satisfactory performance of the work.
To apply, you must submit a completed State of Virginia Application for Employment at www.jobs.virginia.gov by 11:55pm on the posted closing date. A resume can be attached within the state application. The application and/or resume must be completed in a comprehensive manner and reference all pertinent knowledge, skills, and abilities as well as any training and experience that relates to the position. You must also provide your education on your state application. Mailed, faxed, or e-mailed applications and/or resumes will not be accepted or considered. Interview candidates may be required to demonstrate the skills and abilities necessary for satisfactory performance of work.
Current and former employees of the Commonwealth of Virginia who have either been laid off or will be laid off from State service, who indicate preferential hiring rights in the form of a valid Interagency Placement Screening Form (yellow card) or a Preferential Hiring Form (blue card), must submit the card to our office by the application deadline. The card may either be scanned and attached to the application as a supplemental document or faxed to (804) 786-0139 by 11:55pm on the posted closing date. Please include a fax cover sheet with your name and the position number for which you are applying.
The Department of Labor & Industry is committed to the goal of equal employment opportunity, with the intention that every employee and applicant for employment shall have an equal opportunity to be judged on the basis of their fitness and merit to participate in the terms, conditions, privileges, and benefits of employment. All candidates are afforded opportunities without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability.
DOLI Human Resources will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact DOLI at hr@doli.virginia.gov.
Contact Information
Name: Human Resources
Phone: No Phone Calls
Email: HR@doli.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Job Summary
Part Time
$60k-77k (estimate)
03/25/2024
07/20/2024
The job skills required for Program Support Technician include Customer Service, Microsoft Office, Leadership, Initiative, Attention to Detail, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Program Support Technician positions, which can be used as a reference in future career path planning. As a Program Support Technician, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Support Technician. You can explore the career advancement for a Program Support Technician below and select your interested title to get hiring information.
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