The Department of Children and Families is seeking a dynamic individual for the Family Resource Center (FRC) Training Coordinator role. The FRC Coordinator will beresponsiblefor implementing and evaluating staff development related to community engagement, programs, and practice. The FRC Coordinator will work together with the Family Resource Centers to build integrated, collaborative learning opportunities for FRC program staff. Additionally, the Coordinator will be responsible for providing technical assistance to FRC program staff and other entities in the Family and Community Engagement Team, responding to inquiries, developing, and maintaining a training calendar, liaising with various agencies, facilitating workshops in person or virtual platform. The Coordinator facilitates program training needs assessment to include the development and distribution of resource materials throughout the Commonwealth. The Coordinator manages the Unit’s social and intranet platform.

Please Note: Travel between program sites, including traveling to Boston and other DCF facilities for meetings, is required. A valid Massachusetts Driver’s License and reliable access to appropriate transportation is expected.

• Coordinates and monitors assigned program trainings to ensure effective operations and compliance with established standards.

• Review and analyze data concerning assigned programs to determine progress and effectiveness, to make recommendations for improvement in procedures guidelines.

• Conduct overall training needs assessments with FRCs.

• Coordinate New Staff Orientation, including maintaining a list of staff who have attended and dates.

• Identify and engage experts in the field to facilitate training tailored to FRC audience.

• Develop annual training calendar, and deliver training on best practice methodology, with focus on the full range of FRC staff roles.

• Contract with organizations providing evidence-based parent education trainings.

• Manage training registration system and attendance database.

• Develop a training budget in collaboration with the Family Resource Center Manager.

• Attend team meetings and FRC training events.

• Training experience or related relevant experience working with community-based organizations.

• Knowledge of adult learning theory and practice.

• Ability to work independently and collaboratively.

• Knowledge of DCF Policies, programs, and procedures.

• Knowledge of training, instructional design, curriculum development, strong facilitation skills.

• Proficiency in Microsoft Office Suite.

About the Department of Children and Families:

The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.

DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

For more information about our agency and programs visit: www.mass.gov/dcf

Pre-Offer:

A criminal history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth’s website.

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.