DEPAUL USA, INC POSITION DESCRIPTION

TITLE: Residential Aide

FLSA CLASSIFICATION: Non-Exempt

HOURS: Full Time

RESPONSIBLE TO: Nashville Director

DIRECT REPORTS: None

LOCATION: Nashville, TN

SALARY: $20.00-$23.00 per hour, paid bi-weekly

Mission

Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and a growing social enterprise portfolio, Depaul USA is innovating and bringing real solutions to those facing homelessness.

Depaul USA is a growing, national, not-for-profit organization that serves more than 5,400 people annually and has a combined operating and capital budget in excess of $10 million. Our Vincentian values underpin what we do:

· We celebrate the potential of people.

· We put our words into action.

· We aim to take a wider role in civil society; and

· We believe in rights and responsibilities.

Please visit www.depaulusa.org to learn more.

At Depaul USA our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, participants, services, and community. Depaul USA is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. If you need reasonable accommodation in any part of the hiring process, please let us know.

Position Description

Residential Aides at Depaul USA’s Strobel Center in Nashville, TN, oversee a 24/7 supportive housing program. Residential Aides supervise the daily functioning of the center and assist participants in meeting basic needs such as hygiene, medication, meals, and transportation. Additionally, they guide participants in adhering to personalized service plans encompassing life skills education and ensuring the site's cleanliness. The ideal candidate will use effective communication skills and be able to respond calmly during difficult situations. He/she is comfortable serving as the sole provider on the unit. Additionally, he/she is supervised by the Nashville Director and collaborates closely with staff at the Strobel center.

Primary Duties and Responsibilities

Essential Functions

· Monitors participants as they perform activities of daily living, such as bathing, dressing, meal preparation, mobility, taking their medications.

• Monitors supplies for all areas including kitchen, hygiene, laundry, linen and medical. Assures they are stocked, and participants have access to them at the appropriate times.
• Leads participants in social and leisure activities.
• Transport or arrange transportation for participants to community appointments.
• Oversees security and cleanliness of the facility.
• Changes bed linens, does laundry, performs general housekeeping duties, as needed.
• Maintains familiarity with participant’s individual service plan and provides support, as appropriate, under the case manager’s supervision.
• Instructs participants in basic independent living skills, including mobility, hygiene and self-care, home maintenance and safety, nutrition, and home economics; social behavior and communication; personal banking and money management, etc.
• Provides prompt and accurate documentation of participant’s interactions, incidents, telephone contacts and other information to meet program and licensing requirements.
• Records shift occurrences and communicates key behaviors to relieve staff members.
• Performs daily check of the Strobel center to ensure the health and safety of program participants. Ensures a safe and secure environment and maintains high operational standards within the project.
• Coordinates with case managers and peer support specialists on scheduled medical appointments for participants and transporting.
• Performs supportive and administrative tasks to include follow-up on scheduled meal groups, intake paperwork, supply inventory, cooking meals, safety inspections, assisting with daily center clean up.
• Receives referrals after hours and on weekends and coordinates with case managers to screen for entry.
• Supervise volunteers who provide services at the center and participants as they perform their chores.
• Greets visitors and supervises visitation to the facility.
• Builds professional relationships with all participants and helps them with difficult or problematic situations sensitively. De-escalates conflict and engages in conflict resolution, providing guidance and support for project participants.
• Provides peer-to-peer supportive communication to participants who may need help during night and weekend hours and refers problems to appropriate staff members as needed.

Additional Tasks and Responsibilities

· Oversee discipline of participants. Work closely with security and the Nashville Director.

· Ensure cleanliness of the facility inside and outside and trash pick-up. Work with the Maintenance Technician to schedule, coordinate, and supervise maintenance and repairs to the center.

· When authorized in the absence of other members of leadership team, act as supervisor for designated area.

· Assist the program team with special events or other activities that require teamwork.

General Responsibilities

· Adhere to all quality assurance policies and procedures.

· Stay informed of current local and national events, trends, and issues, that impact Depaul USA’s work with the homeless.

· Strive continuously to develop the role in collaboration with the supervisor to ensure that all tasks are being undertaken in an effective and appropriate manner, meeting the strategic goals and objectives of Depaul USA.

· Participate in internal/external meetings as required, attends training events, conferences, and other functions as necessary.

· Participate in regular supervision and annual evaluations, identifying his or her own developmental and training needs.

· Ensure adherence to all Depaul USA policies and procedures, particularly those relating to Health and Safety, Safeguarding and the Code of Practice and Confidentiality.

· Contribute to the effective implementation of Depaul USA’s Equal Opportunities Policy as it affects both the organization and its work with this participant group.

· Undertake the role in a professional manner maintaining a high-quality standard of work, in accordance with the Vision, Mission and Values of Depaul USA.

Qualifications:

The ideal Residential Aide will be a professional with at least one year of experience working with disadvantaged populations.

· Education in social work or a related field is also desirable with a minimum one-year experience working with homeless, disabled, or impoverished populations.

· Candidates must possess a high school diploma or GED equivalent.

· Trained in First Aid and CPR or the ability to obtain certification within 60 days of hire.

· Exceptional communication, multi-tasking, and interpersonal skills.

· Excellent computer skills with all Microsoft Office programs.

· Strong organization skills and the ability to work in a team and all levels of the organization.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. In the course of performing the job, the person in this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), lifting (20lbs), operating a computer keyboard, and making and receiving telephone calls. Subjected to outside environmental conditions.

Special Requirement:

· Must possess a valid driver's license and comply with Depaul USA’s Motor Vehicle Policy during employment. Additionally, occasional use of a personal vehicle may be necessary.

Work Schedule:

· 24/7 coverage with 8 and 12 hours shift options, day/evening/night.

· This position requires staff to work some weekend shifts.

· Flexibility in adjusting schedules to meet the needs of Depaul USA and the Strobel Center.

Benefits:

· Medical, dental, and vision coverage options for the employee and eligible dependents.

· Company provided Basic Life/AD&D & Short/Long Term disability.

· 403(b) Retirement plan with employer match.

· Generous Vacation, Sick, and Personal leave and 10 Observed holidays.

Background Checks:

A background check (including a criminal records check) must be completed as part of the hiring process. Failure to satisfactorily complete the background check may affect application status or applicants’ employment status.

Declaration:

This job description is intended to accurately reflect the position's duties, responsibilities, and requirements. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Depaul USA and management reserve the right to modify, add, or remove duties and assign other tasks as necessary.

Equal Opportunity Employment Statement

Depaul USA is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Thank you for considering Depaul USA! To apply, please submit your resume.

Deadline: Until Filled

To apply for this position, please visit: https://jobs.appone.com/DepaulUSA

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Social Work: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Nashville, TN (Required)

Work Location: In person