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We are seeking a Product Support Specialist to join our team at Builders Capital. In this role, you will provide support services to fellow employees and external clients during their business-related interactions with our proprietary software systems. You will intake help desk requests related to aligning data and user experience with business policy and processes.
Builders Capital is the nations largest private construction lender, offering innovative financing solutions to a wide spectrum of developers and homebuilders. Loan products include options for Acquisition, Development, Construction, and Bridge financing, in the form of single-asset loans, portfolio loans, and revolving credit facilities. In addition to financing opportunities, Builders Capital borrowers can leverage national accounts for material purchase discounts, and access cutting-edge technology for project management, accounting, and BIM technology tools. Builders Capital is headquartered inPuyallup, Washington, with regional sales offices across the country.
Day to day:
Qualifications:
This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job.
Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants. This is a full-time non-exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.
Idaho Mortgage Broker/Lender License - MLB-2081829563 | Oregon Mortgage Lending License - ML-5869
NMLS ID #1829563
Copyright 2023 Builders Capital | Privacy Policy | CCPA | Terms of Service | DMCA
BUILDERS CAPITAL and the Builders Capital logo are registered trademarks of HAT LLC in the U.S. and are used under license by Construction Loan Services, LLC and Construction Loan Services II, LLC
Full Time
$67k-85k (estimate)
05/29/2024
06/11/2024
builders-capital.com
SEATTLE, WA
25 - 50
2009
CURT ALTIG
<$5M
YOUR PRIVATE CAPITAL LENDING PARTNER! Serving Builders, Developers & Real Estate Investors Since 2009 Our experienced team collaborates with you to provide tailored loan solutions. While banks are still processing loans, Builders Capital borrowers are funded and on their way to realizing profit. Were committed to building a trusted and personal relationship. Give us a call! 888.540.9009 WA License #602 890 842 OR License #1182150-94 CO License #20171644553 NMLS ID #1453731
The following is the career advancement route for Product Support Specialist positions, which can be used as a reference in future career path planning. As a Product Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Specialist. You can explore the career advancement for a Product Support Specialist below and select your interested title to get hiring information.
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Quotes from people on Product Support Specialist job description and responsibilities
Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
02/21/2022: Laramie, WY
Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
01/25/2022: Worcester, MA
Develop knowledge bases and FAQs for product support activities.
01/24/2022: Las Vegas, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Support Specialist jobs
Use tools that boost speed and efficiency.
02/07/2022: Montgomery, AL
Measure and analyze customer feedback.
01/21/2022: Killeen, TX
Listen, understand and take action.
03/08/2022: Pensacola, FL
Step 3: View the best colleges and universities for Product Support Specialist.