Duties As a MANAGEMENT AND PROGRAM ASSISTANT (OA) (TITLE 5), GS-0344-7, you will assist in managing the Group Customer Services Functions such as Training Management, Deployment Monitor, Resource Advisor, Security Management, Self-Assessment coordinator, Defense Travel System Administrator, Military Personnel Data system operator. Major Duties - This is NOT an all-inclusive list: * Ensure that priority actions are properly staffed and executed throughout the organization. * Establish controls and suspense dates and follow up to ensure that required actions and responses are completed within deadlines. * Document proceedings and furnish supplementary guidance/information as requested. * Establish and maintain Commander schedules, operating files, time reporting, leave, system access and records. * Answer telephone inquiries or refer to appropriate staff. * Distribute communications, recording the receipt, suspense, and completion dates as appropriate. * Purchase supplies and initiate purchase requests. * Serve as Government Purchase Card holder for the supply purchases. * Provide input to the annual budget submission for the next fiscal year budget requirements. * Assist in analyzing statistical and narrative data in order to improve efficiency of the administrative processes in the organization. * Analyze production and personnel action data, policies, Standard Operating Procedures (SOPs), directives, etc. * Conduct special projects throughout the organization using established methods of gathering and tracking data, doing flow chart analysis, trend analysis, identifying and resolving issues. Requirements Conditions of Employment * Federal employment suitability as determined by a background investigation. * May be required to successfully complete a probationary period. * This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. * Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. * This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. This designation will not exceed 14 calendar days per year unless otherwise approved by the TAG. * Participation in direct deposit is mandatory. * Recruitment and relocation incentives may be available for this position. Qualifications GENERAL EXPERIENCE : MUST possess experience, education, or training involving administrative or clerical experience (i.e., applying guidelines, rules and regulations to assignments, composing correspondence, researching and compiling information and data, and records administration); experience using computer and automation systems involving basic data gathering methods (i.e., standard interviewing or surveying techniques to collect various types of factual information and performing under general instructions); experience reviewing and/or modifying forms to determine if they are essential, can be simplified, consolidated with existing forms, or standardized for wider use; experience working with internal controls pertaining to administrative functions; knowledge of the organization and its mission sufficient to collect, organize and interpret information to include statistical material; and experience working with regulations and administrative procedures involved in assessing and assuring compliance. SPECIALIZED EXPERIENCE : GS-07 Level - MUST possess specialized experience which includes 12 months of experience equivalent to at least the next lower grade level; experience evaluating and determining regulatory compliance; experience using guidelines, methods, precedents, and techniques applicable to the specific programs or phases relative to the position; and experience conducting studies, preparing reports, and making changes to eliminate ineffective operations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted for this occupational series and grade. Additional information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( Register | Selective Service System : Selective Service System (sss.gov) ). If you are needing some extra information regarding Federal Resumes, you should consider these tips from USA Jobs: USAJOBS Help Center | What should I include in my federal resume . * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): * Decision Making
* Manages and Organizes Information
* Manages Resources
* Reasoning (Clerical/Technical) * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you must submit a complete Application Package which includes: REQUIRED DOCUMENTS: Your resume that clearly demonstrates experience that meets the requirements of this position. Your resume must contain identifiable information such as your name, address, and phone number. It should also show your work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed. Other supporting documents (as applicable): * Certifications * DD-214 * SF-50 * Official Transcript (Copy) Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is re