PRIMARY RESPONSIBILITIES

• Serves as a member of the regional leadership team providing strategic direction in areas of accountability. Works effectively as a team member in a dynamic matrixed executive environment, and promotes teamwork within and across the organization by maintaining positive relationships and utilizing effective problem solving skills.
• Leads and ensures effective regional medical management review, quality and patient safety programs/initiatives and infrastructure; ensures implementation of system-wide strategy for quality resulting in a reliable approach to achieving quality and safety outcomes; and creates a collaborative culture to achieve key performance indicators (KPIs) and spread best practices across the region.
• Ensures smooth and effective operation and coordination among key functional areas required for achieving quality and patient safety, including data analysis, measurement, outcomes, process improvement, clinical risk management, infection control, accreditation, and liaison with external agencies.
• Identifies trends in quality and patient safety to reduce the potential for medical or health care errors. Promotes physician participation in processes to improve quality and safety. Develops key performance indicators and evaluates performance data to identify and improve processes.
• Serves as regional expert and key contact for quality and safety with internal and external stakeholders focused on quality improvement including States of MO &IL, health agencies, and employer groups.
• Partners with all regional ministries in quality and patient safety improvement, value and utilization management initiatives, reporting/metrics and processes required for certification and/or accreditation by external entities.
• Participates at the system level, chairs applicable regional patient safety and quality councils and provides administrative leadership to regional board quality and safety committees where applicable.
• Participates and supports patient safety and quality review processes and committees including, but not limited to, peer review, sentinel event, morbidity and mortality, FEMA/RCA (root cause analysis).
• Oversees human resource management for the assigned area creating a culture of employee engagement. Ensures HR policies are administered consistently across function. Organizes department through appropriate structure and delegation of functions. Identifies succession planning needs within the team.
• Regularly displays and encourages ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Doctorate from an accredited school of medicine

EXPERIENCE

• Ten years' experience, with five years' in leadership

Named 150 Top Places to Work in Healthcare 2023 - Becker's Healthcare

Named One of America's Greatest Workplaces for Diversity 2023 - Newsweek

Named One of America's Greatest Workplaces for Women 2023 - Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization's 40,000 team members and more than 12,800 providers are committed to providing exceptional health care services and revealing God's healing presence to everyone they serve.

With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 13 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Angela Jones

Executive Talent Acquisition

SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.