Job Summary

Under minimal supervision, responsible for the collection of comprehensive demographic and insurance information required for facilitating timely and accurate billing patients in a fast-paced, dynamic and demanding environment.

Knowledge, Skills and Abilities:

1. Ability to prioritize and perform a multitude of duties in a fast-paced, demanding environment.

2. Ability to be versatile in all areas of responsibility and accommodate numerous situational types in difficult areas including, but not limited to Bed Control, Inpatient, Urgent Care, Pediatrics Urgent & Emergent Care, ED, Psychiatric Emergency Services, and Insurance Verification/Authorization.

3. Ability to promote positive customer service in a high demand 24/7 environment, in every encounter.

4. Ability to use critical analytical thinking skills to identify patients that are unable to participate in registration process due to injury, age, or other undetermined barriers.

5. Excellent telephone skills, critical analytical/investigative thinking skills, with an emphasis on exceptional customer service.

6. Bilingual in Spanish preferred. • Must have working-level knowledge of the English language, including reading, writing, and speaking English

Education & Experience

1. High school diploma, GED, Associates Degree or Medical Assistant Certification, preferred.

2. Customer service, professional clerical or healthcare experience preferred.

Certificates, Licenses and Registration:

1. Health Care Access Associates Certificate preferred.

Location

OMC Dental Clinic

Shift
Varies

Work Type
Full time

Pay Range

Minimum: $17.36

Midpoint: $20.38

Maximum: $23.41

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 18 school-based health centers, Rocky Mountain Poison and Safety, a Public Health department, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. As an EOE, Denver Health does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.