We are here for life's journey.
Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:
Humanity in action, Triumph in hardship, Transformation in health.

Department

• Manages, instructs and reviews staff to complete all privilege packets accurately and completely to comply with TJC and NCQA standards. Provides orientation for medical staff office employees. (20%)
• Coordinates credentialing process for Medical Staff and Allied Health Professional Staff. (20%)
• Monitors all incoming privilege packets, applications, and credentialing records for optimal distribution to facilitate timely and accurate retention of documentation. Review and report on all staff and department credentialing and privileging each month. (20%)
• Identifies problems or opportunities for improvement, formulates solutions, involve others in the implementation as necessary and required. (20%)
• Assumes administrative responsibility for the Medical Staff Office including employee selection, evaluation, disciplinary action and termination. (10%)
• Attends Medical Staff Executive Committee and related meetings when necessary. * Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors. Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications. * Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Dozen * Sets clear expectations for staff by developing job specific customer service expectations and behaviors for each position supervised; clearly communicates expectations to each employee and establishes the expectations as job requirements and performance evaluation components; delegates responsibility/authority whenever possible. * Has regular and predictable attendance. * Identifies training and staff development needs of employees and ensures appropriate training provided. (5%)
• Performs QA function for bylaws and P & P's at least annually, or more frequently as needed. (5%)

• Bachelor's Degree Required

• 4-6 years Of experience in a hospital medical staff office Required and
• 1-3 years Of supervisory experience Required

• CPMSM-Certified Professional Medical Services Management - NAMSS - Education Advocacy Patient Safety Required

• Working knowledge of accreditation process and standards, health care and credentialing industry, regulatory and legal requirements and other national standards is required.
• Experience working with medical staff governance processes is essential
• Possess excellent organizational skills, attention to detail, technical and analytical skills.
• Demonstrate discretion, diplomacy, and good judgment. Able to maintain a high degree of confidentiality and diplomacy.
• Strong leadership and conflict management/mediation skills.
• Ability to work independently and effectively with internal and external stakeholders at various levels of responsibility.
• Proficiency in the Microsoft Office suite of products (i.e. Word, Excel, Access, Power Point) required.
• Experience using credentialing software (MD Staff) required.
• Familiarity with the Epic electronic medical record system preferred.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: