Description

Route Supervisor/Trainer 

Denver Beverage & Denver Refreshment Services is a family-owned and operated business founded in 1986. Our Mission is to provide our business partners with exceptional service, high-quality beverages, and supplies that help them succeed. We are committed to delighting our clients and their customers while creating opportunities for our valued, caring employees. Deliver outstanding results by establishing a culture of exceptional execution and rewarding those who create great outcomes.

Our Core Values are:

• Deliver Outstanding Customer Service at every level
• Expect excellence from our Team
• Never stop learning
• Value Integrity and hard work
• Embrace diversity and inclusivity
• Recognize Achievement

The Route Supervisor/Trainer is responsible for the supervision, support, and growth of a team of Route Drivers and Route Sales representatives. Must be able to communicate daily with clientele as well as upper management.

Job Responsibilities

• Driving profitability and growth of existing and potential customers and maintaining the market center’s total managed volume.
• Develops the Service and Safety culture and utilizes Route Sales leadership skills in building employee performance to grow base business and enhance client partnerships.
• Utilizing strategic and leadership skills to facilitate employee selection, development, retention, and strong customer relationships.
• Maintain all DOT/CMV records and ensure 100% compliance with all DOT drivers.
• Maintain all DVIR compliance and truck maintenance 
• Resolves route service issues for clients, visiting client sites when needed to follow up and/or evaluate issues.
• Foster effective communication at all levels of the organization.
• Plans, schedules, assigns and monitors daily route assignments to ensure clients are serviced by company standards and agreements.
• Provides route sales employees with ongoing feedback to include recognition and/or coaching on route growth opportunities, performance productivity, sales skills development, service partnerships, safety, equipment operation, routing, vehicle inspection, and client retention risk.
• Maintains all business records, documentation, and administrative standards as required including personnel records, delivery and invoice records, product and asset inventories, DOT requirements, and client sales.

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Requirements

Qualifications

Prior Management or supervisory experience preferred

Requires a minimum of 2-4 years of experience in transportation, logistics, or related tasks

Bachelor’s Degree preferred

Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.

Must have clean driving record for 5 years.

Client interaction, communication, organization/time management, multi-tasking and computer skills are critical to the success of this role.?

The ability to work efficiently and independently

Proficiency in Microsoft Office; specifically, Word, PowerPoint, and Excel