This isn’t just a “job”. It’s an opportunity to be part of a locally respected and passionate group of people that have built a stellar reputation as the most caring, trustworthy, and experienced audiological groups in Denton.

We’re now seeking somebody that wants to join our “family” and shows the same commitment that we show our staff and be part of shaping our future, as a front desk coordinator.

The truth is, we’ve developed a very special culture, and we’re absolutely committed to maintaining it. The person that we hire must be a great fit, and we’re prepared to wait until the perfect match comes along.

Although your experience plays a key role in this process, your personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, then we may be the ideal match:

• Always happy, smiles a lot, positive attitude, always a pleasure to be around.
• Friendly, warm, an extrovert, a people person – this comes across the very first time you meet someone, even on the telephone.
• Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.
• Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
• Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
• Owns it, credits others for successes, and accepts responsibility for failures. Always finds a constructive way to solve a problem.
• Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.
• Reliable, dependable, doesn’t just arrive on time, but often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working alongside, meaning that you’ll quickly discover that this is much more than a group of co-workers, it feels like a family.

We have spoken about whether you’re the right fit for this role and you’re still reading which indicates that you have the personality traits/attitude that we’re looking for. So, let’s now look at the specific duties of the role.

As a front desk receptionist the right candidate will play a critical role in helping deliver patient success by being the voice and ears of the practice, you are the first step of a patients journey and the entry point to the business. You’ll be playing a key role in leading the patient to long-term success, which in turn results in the business being a long-term success.

Duties include:

• Answering Phone calls/making appointments
• Checking in/out patients
• Printing, scanning and faxing
• Reliability with ability to complete work within assigned time frame
• Accurately inputting patient demographics/insurance information
• Collecting co-payments/balances

If the above sounds like the kind of role that you have been waiting for, at the type of practice that you want to be part of, then here’s what we’re looking for from you.

• High School diploma or Equivalent
• Previous medical office or receptionist experience helpful
• Excellent communication skills, both verbal and written

You’re still here, so you must like the sound of our company culture, believe you’re the right personality fit for the role, and have the experience/qualifications that we’re looking for.

Finally, let’s discuss the wage and benefits of being part of this journey.

The base wage is $14/hr and includes a structured career-journey for growth that can see our experienced members of the team working their way through different wage brackets. Hours are M-Th 8:00 a.m.-5:00 p.m. and Friday 8:00 a.m-12:00 p.m.

If you believe that this is the right fit for both you and us, then we would love to talk.

Please send your resume over as well as any additional information that you believe will make you stand out and capture our attention.

We very much look forward to hearing from you.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work setting:

• In-person
• Private practice

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person