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Denton County MHMR Center, a Certified Community Behavioral Health Clinic (CCBHC), is committed to fostering an inclusive, trauma-informed, and welcoming environment that embraces and celebrates diversity and equity. We strive to create a collaborative and encouraging atmosphere, where individuals of all backgrounds, abilities, and lifestyles feel respected, supported, and valued. Integrity, honesty, and kindness are core values that help create a strong and supportive organization that delivers high quality, person-centered care with trauma informed practices.
General Description
Under direction of the Consumer Services Supervisor and within federal, state and local guidelines performs entry-level customer service work. Work involves providing external customer service support and receiving and responding to public inquiries for information and/or state services.
The Consumer Service Representative will be responsible for greeting consumers, parents and visitors as they enter the front lobby. Provide a courteous, friendly and concerned attitude for the needs of those seeking services. Answer incoming phone calls. Consumer check-in and check-out. Other clerical duties related to fast paced clinical office environment. This position may require some evening hours when the Center is open after 5 p.m. On occasion this position may be required to drive to other center buildings. Works under close supervision, with limited latitude for the use of initiative and independent judgment.
Education, Training and Experience (including licensure and certification)
High School Diploma or equivalent required. One year general office experience preferred. Medical office experience preferred. Experience with Microsoft Word and Excel preferred.
REGISTRATION, CERTIFICATION, LICENSURE OR OTHER QUALIFICATIONS:
Knowledge, Skills and Abilities
Essential Duties
Part Time
Ambulatory Healthcare Services
$29k-38k (estimate)
05/22/2024
07/20/2024
dentonmhmr.org
DENTON, TX
200 - 500
Private
WILLIAM DRYBREAD
$10M - $50M
Ambulatory Healthcare Services