Denton County MHMR Center employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Denton County MHMR Center defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Denton County MHMR Center employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Under the direction of the Child and Adolescent Program Manager and within federal, state and local guidelines performs routine and intensive case management work. Work involves developing and maintaining long-term contact with clients, client families, and service providers for medical, social, educational, and related service needs.

The Wraparound Facilitator should be an empathetic, creative, and resourceful individual. They should be flexible and committed to supporting children with behavior challenges or various mental health diagnoses. All children and families deserve access to high quality services, and we strive to provide this support to those we partner with. As a Wraparound Facilitator, you will be working collaboratively with families, their support systems, and other professionals or community partners to develop individualized, strength-based plans of care. The Wraparound planning process addresses unmet needs both within and outside of the family's home and formal human service systems.

Other responsibilities of the Wrap Around facilitators are to monitor and coordinate YES waiver service provisions and service providers, to individuals participating in the YES Waiver Program. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Education, Training and Experience (including licensure and certification)

Graduation from an accredited four-year college or university with major course work in a human service field as required to qualify as a Qualified Mental Health Professional (QMHP) Minimum of (1) year related experience is preferred. Experience may include participation as a member of an Interdisciplinary Treatment Team in developing and implementing individualized program plans for MH consumers.

Preferred experience in working directly with children and/or adolescents and their families. Knowledge base of mental illness diagnoses and behavior disorders in children and/or adolescents. Able to collaborate closely with a team of family members and professionals to develop and implement individualized plans of care. Flexible schedule to meet with the family teams at times that are convenient to the team, to promote active participation of all wraparound team members. Required to complete State wraparound trainings: Introduction to Wraparound; Engagement in Wraparound, and Intermediate Wraparound training within the first year of hire.

REGISTRATION, CERTIFICATION, LICENSURE OR OTHER QUALIFICATIONS:

• Individual needs to meet the requirements to qualify as a QMHP (Qualified Mental Health Professional).

• All job specific training is required to be completed within 30 days.
• All HHSC Wraparound facilitation training to be completed within one year of hire
• This position requires a valid Texas driver's license, auto liability insurance and a driving record acceptable to the Centers insurance requirements.
• The position requires adherence to all applicable laws, regulations, policies, procedures and/or guidelines of HHSC and DCMHMR. Other specific laws, regulations, policies, procedures and/or guidelines which must be followed include: Texas Administrative Code and Case Management Guidelines.

Knowledge, Skills and Abilities

• Knowledge of community resources, of case management delivery systems, and of program policies and procedures.
• Ability to assess clients' needs, coordinate individuals' services, communicate effectively, and to train others.
• Has the ability to work independently and make decisions but seeks guidance when needed.
• Ability to make decisions based on education and or clinical experience, which reflect consistency with Center's Guiding Principles, Policies and Procedures, and Standards of Care.
• Understanding and practice of Trauma Informed Care principles.

Essential Duties

• Attends and participates in all scheduled team meetings.

• Staff will attend meetings as scheduled and sign in for meetings to acknowledge their presence and understanding of the topics discussed.

• If a meeting is missed, staff will get with supervisor within one week to review the information.
• Attends monthly Program calls.

• Provides courteous, professional services at all times.
• Maintains professional boundaries.
• Interacts with center staff, individuals, and community members in a professional manner.

• Carries a Mental Health caseload for Denton County.

• Intensive Case management (10 max or more when permitted by HHSC)

• Ensures each individual served are provided services as required by the level of care assignment for each month.

• Engagement measure with consumers is at 65.6% on a monthly basis.
• Maintains contact standards as defined in Texas Resilience and Recovery (TRR) guidelines.
• Organizes and facilitates monthly meetings with families and their support system.

• Administers clinical assessments and paperwork to determine appropriateness of level of care assignments required to meet individual's needs.

• Required paperwork includes: CANS, Wrap Plans, Recovery Plan, Substance Abuse Needs Inventory, Rights Review, Family Story, Need Statements, and consent forms.

• Is familiar with all applicable Texas Administrative Code (TAC), fidelity tools and Texas Human Health Services (HHSC) contract information and Center policies and procedures.

• All documentation is completed within two business days, to meet or exceed 95% monthly.
• Skills training notes include fidelity words.

• Ensures individuals charts are in compliance with HHSC contract requirements and standards.

• Responds to all chart audits by assigned deadline.
• All paperwork will be signed in black ink with credentials and date.

• Provides emergency/crisis intervention when necessary according to HHSC and Center policies and procedures.

• Completes other duties as assigned.

• All assignments given are completed in a timely manner.
• Has the ability to work independently and make decisions but seeks guidance when needed.

Physical and Mental Requirements/Environmental Checklist

INSTRUCTIONS: Check all abilities required to perform the essential and marginal tasks of this job.