Benefits/Perks

Competitive salary

401k & Health Benefits

Great team environment

Ongoing training

Employee Discount

Job Summary

We are seeking a friendly and service-oriented Dental Front Desk Representative to join the team at Dentists of Scottsdale. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, text patients from our texting platform, present treatment plans and collect payments. The ideal candidate has a cheerful disposition, excellent communication, reliable, on time, computer skills and is capable of multitasking. Willing to learn is a must!

You will be using these programs: Dentrix Dental Charting Program Modento Patient Communication Tool Clover Payment Processing Mango Voice & Fax Pearly Payments Care Credit & other financing options

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls, texts and schedule appointments

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Two or more years of experience as a receptionist or similar role is preferred but not required

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and Dentrix scheduling software

Excellent multi-tasking skills