ob description

We are looking for a dental front office team member who has 1 years’ experience, knowledge in dental insurance and treatment planning, excellent customer service skills and a willingness to work in a fast-paced environment.

As a Dental Front Office team member, you will be the face of our practice, responsible for ensuring a smooth and efficient operation of the front desk. Your main duties will include:

• Greet patients when they arrive at the dentist's office
• Answering multiple phone lines,
• Checking patients in and out,
• Presenting treatment plans
• Schedule appointments for patients
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients via phone or text
• Manage and organize specialist referrals
• Inform patients of payment options
• Perform basic accounting tasks such as taking payments and entering them accordingly.
• Verify and update patient insurance information daily
• Get the mail daily
• Closing the day (counting cash payments, checking if every payment was entered)

Monday through Thursday, with typically 32-34 hours per week.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 32 – 34 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• No weekends

Experience:

• Customer service: 1 year (Required)
• Dental: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person