The Role: Dental Dreams LLC in Baltimore, MD (Reisterstown) is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Benefits:

• Competitive compensation 
• Career mobility and advancement
• Career training and development
• Benefits package includes: 
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K

Responsibilities:

• Maintain a high level of customer service at all times 
• Work as part of a team with emphasis on communication 
• Schedule patient appointments per month and daily patient goals 
• Answer phones and confirm appointments 
• Greet and check-in patients 
• Accurately verify dental benefits 
• Maintain detailed patient records in a fast-paced environment 
• Collect payments, co-payments, and deductibles 
• Create insurance claims and submit pre-authorizations to insurance companies 
• Pull patient charts for future appointments when necessary 
• Maintain a clean and professional office environment 
• Assist with presenting and/or explaining treatment plans

Qualifications:

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft