Overview

We are looking for a Dental Treatment Plan Coordinator in Chesapeake, VA 23320 to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.

The Treatment Plan Coordinator we hire should have a minimum of 1 years' experience presenting dental treatment plans; knowledge of various dental insurance plans;

and exceptional customer service skills. We offer a competitive salary, plus benefits!

Hours : Mon 7 : 50-6 : 15p Tues- Fri 7 : 50-6 : 00p and One Saturday a month 7 : 20a-12 : 30p

Responsibilities

Responsibilities :

• Conduct interview to understand the patient’s oral health history, concerns, and objectives
• Explain the treatment plan, address patient concerns and answer any questions
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
• Build trust, and understand the patient’s objectives
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Bill dental insurance, post payments, and claim estimations as required.
• Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
• Track patient accounts receivable and outstanding balances to ensure timely payment.
• Assist in Practice’s collections protocol for all outstanding balances.
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
• Perform general office duties and other duties as required

Qualifications

• Experience working with various dental insurance plans
• Strong verbal and written communication skills

Last updated : 2024-03-27