Overview:
Do you enjoy working with PPO dental insurance? Filing claims, claims follow up, account audits, insurance questions and posting payments? Does it bring a smile to your face when a claim is paid or a patient understands more about their insurance or a balance? If so, look no further. Our Plant City dental office is looking for a full time insurance/billing coordinator to join our team. We offer competitive wages, bonuses, and excellent benefits and all of the dental insurance tools right at your fingertips. Please note that this is not a remote position. It is a position in the office, working alongside a dedicated team that cares about maximizing our patients benefits and helping them get the care they need. Hours are: Mon - Thurs 8:00-5:00 (some friday's) We are looking forward to hearing from you!
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications:
Experience working in a dental health-care office
Knowledge of insurance plans (HMO/PPO)
Experience answering telephone
Must have exceptional customer service skills
#LI-CN1