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Accountability
Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales-building activities.
Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction.
Restaurant Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the Restaurant Manager must be successful to meet their accountabilities :
and develops solutions to ensure that operating goals are achieved.
Involves support resources, such as the District Manager or Human Resources Manager, as appropriate.
Teamwork : Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
Focusing on Guests : Has a "Guests First" mindset. Understands who his / her guests are and is dedicated to exceeding their expectations.
Puts guests firsts while balancing the needs and priorities of the business to create win / win solutions.
Driving for Results : Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward.
Can be counted on to meet or exceed goals successfully.
Working Collaboratively : Values and lives the "Power of We" through words and actions. Works well with all people - guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc.
Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
Personal Accountability and Decision Making : Earns the respect and trust of others by taking initiative and honoring commitments.
Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision.
Understands the impact of his / her words and actions and strives to be a positive influence on others.
Managing Talent : Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole.
Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching.
Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
Leadership Courage : Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions.
Gives others direct, timely, and constructive feedback.
Business Acumen : Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward.
Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
Position Qualifications
Denny's Guiding Principles
They're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.
Open means so much more than just being open for business 24 / 7. It means being open to all people, appetites, and budgets.
It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price.
No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
At Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking.
We believe we will succeed through teamwork, accountability, and pushing the boundaries of ourselves and our Brand.
Our Denny's family is our most important asset. We trust, support, and respect each other and work together for the greater good.
We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position.
It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.
This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.
Last updated : 2024-05-12
Full Time
$57k-70k (estimate)
05/14/2024
05/16/2024