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Hampton Inn & Suites in Los Alamos, New Mexico is seeking a Front Desk Associate. This Front Desk Associate represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration process and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.
Duties and Responsibilities:
Employee Benefits
Requirements:
Must have the ability to lift, bend, and standing for extended periods of time. Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. High school graduate or equivalent. Must have good communication skills, Spanish speaking skills a plus. Must be team oriented and dedicated to providing excellent service and ensuring that the brand’s highest standards are met. Each team member is considered a salesperson for the property. Must be able to work any day of the week including weekends and holidays. Any hotel employee may be asked to use their personal vehicle for business purposes at any time.
Experience:
Previous hotel-related experience desired.
Other
Restaurants & Catering Services
$26k-34k (estimate)
06/01/2023
05/30/2024
dencofamily.com
RIALTO, CA
100 - 200
2000
RAY MARWHA
<$5M
Restaurants & Catering Services
The Denco Family of companies remain dedicated to an unsurpassed experience for their associates, clients and customers with a pledge to quality products and prompt, hospitable service. Denco Family concepts innovate and grow while valuing culture, education, and diversity. OUR MISSION: For over 30 years, the Denco Family of companies has been dedicated to ensuring a world-class experience for its associates, clients and customers. With an unwavering commitment to quality products and prompt, hospitable service, the Denco Family of companies combines the power of 7 national brands and countles...s locations across the United States with the integrity and hands-on discipline of a family operation. Through a talented team of over 1,200 associates, Denco Family realizes continued growth and diversification while placing a strong emphasis on culture, education, and diversity.
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