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PLEASE NOTE: THIS IS A YEAR ROUND RESIDENTIAL POSITION.

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WHAT IS A HOUSE DIRECTOR?

• The DZ NHC House Director fosters and maintains a safe and productive environment for residents through oversight of multiple service providers, coordination of routine maintenance and day-to-day facility management and supervising the activities of the household employees. The House Director problem solves in conjunction with and provides feedback to the housing team (to include chapter and National representatives).

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WHAT DOES A HOUSE DIRECTOR DO?

• Serves as the chapter hostess and promotes gracious living standards, ensuring the chapter house remains a clean, orderly, and safe environment, as well as acting as liaison for all campus activities involving house directors and enforcing house rules and regulations as mandated by the collegiate chapter, national organization, and university.
• Assists DZ NHC in the budgeting and planning, including the recommendation of areas needing capital improvements, household repairs, and replacements.
• Coordinates day-to-day facility management, small repairs, and maintenance with the chapter and DZ NHC, reporting issues in a timely manner and supervising house repairs and improvements, including those undertaken when school is not in session.
• Lives on site throughout the term of employment as defined in the House Director Employment Agreement, specifically, but not limited to, sleeping nightly at the house and serving as on-site contact for contractors and vendors while maintaining a professional working relationship with all parties, including, but not limited to, members, volunteers, and guests.
• Supervises kitchen, cleaning, and maintenance staff, with DZ NHC oversight and approval.
• Supports the chef/cook with meal planning, purchasing and food budgeting, ensuring that appropriate meals are prepared/provided for members while working within budgeted guidelines for the house.
• Demonstrates the ability to lift objects of at least 25 pounds, as well as to bend, kneel, and walk up and down stairs easily.
• Other miscellaneous duties.

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HOW DO I KNOW IF THIS IS A GOOD FIT FOR ME?

Qualified individuals will demonstrate the ability to perform the duties set forth above. Excellent organization and communication skills are required, as are experience in basic budget planning and knowledge of Microsoft Outlook and Excel, with previous property management experience a plus. Desired traits would be a positive solution-focused attitude and the ability to interact professionally and diplomatically with students, parents, alumnae, service providers, and community resources. Enjoyment from working with college age women, patience, flexibility, and a sense of humor are beneficial.

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**Delta Zeta houses are smoke, alcohol, drugs, animal, and firearms free environments.

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Responsibilities and Duties

Under the direction of the National Housing Corporation (NHC), the House Director's primary responsibility is managing a gracious, well-organized, fiscally sound, smoothly operating, safe, and secure sorority house.

JOB DESCRIPTION

• Ensures a safe and productive environment for collegians and staff (if applicable).
• Observes NHC policies and procedures, including, but not limited to, email formatting and invoice/receipt submission.
• Manages multiple service providers and submits quotes and ready-to-pay invoices on a consistent basis.
• Reports to NHC annually on major improvements needed and the long term care and upkeep of the facility.
• Supervises the kitchen and housekeeping staff, where applicable.
• Purchases kitchen and cleaning and other necessary supplies, unless otherwise provided.
• Communicates house maintenance issues to the NHC.
• Communicates any unusual trends and/or problems within the chapter to the chapter advisor.
• Adheres to campus, Sorority and chapter policies and rules.
• Communicates regularly with chapter president, house manager, housekeeping, chef and NHC.
• Maintains and is responsible for a petty cash fund for small expenses.
• Encourages proper communication and respect among members.
• Serves as the official hostess for the chapter at social events held at the chapter house.
• Creates and fosters a comfortable atmosphere within the chapter house.
• Must be onsite, overnight, 7 nights per week when members are in residence, except when prior arrangements have been made for other adult supervision.

Qualifications and Skills

REQUIRED SKILLS

• Excellent written and verbal communication and organizational skills with a positive solution-focused attitude.
• Ability to perform basic to intermediate functions of Microsoft Outlook, Word and Excel.
• Ability to scan and email documents to NHC on a regular basis and communicate with NHC primarily through email.
• Ability to work independently and maintain confidential information.
• Professional and diplomatic interactions with students, parents, alumnae, service providers and community resources.
• Strong interpersonal skills, particularly with college-age women, including patience, flexibility, and a sense of humor.
• Ability to climb up and down several flights of stairs and lift 25 pounds if necessary.

PREFERRED SKILLS

• Property/Facility Management experience (non-leasing agent)
• Previous House Director experience
• Proven managerial skills

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**ALL CANDIDATES Must possess a valid driver's license and pass a background check.

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***PETS ARE NOT PERMITTED***

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Job Types: Full-time, Contract

Ability to commute/relocate:

• Ames, IA 50014: Reliably commute or planning to relocate before starting work (Required)

Experience:

• House Director or Resident Director/Assistant: 2 years (Preferred)

Language:

• Fluent English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person