The Server provides excellent food and beverage service to all guests and strives to maintain a clean, friendly environment for employees and guests to enjoy. This position is responsible for all orders and maintaining cleanliness throughout established dining areas, whether at restaurant or poolside.

• Welcomes guests promptly in a warm and friendly manner
• Takes food and beverage orders from guests accurately and with a positive attitude
• Works together with culinary staff to ensure food is expedited quickly and correctly
• Describes the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions
• Provides each menu item's taste, origin, and preparation methods; maintains knowledge about the menu, and all ingredients
• Provides wine presentations and recommendations
• Inspects cleanliness and presentation of all book checks, trays, chinaware, plastic GoVino glasses, and flatware before use
• Clears tables and resets them neatly and according to specification
• Maintains cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas
• Communicates guest orders including special dietary needs, allergies, or requests to the respective staff
• Attends line-ups and is aware of promotions and events that are going on at the winery
• Follows proper plate presentation and garnish set up details
• Checks in with guests to ensure satisfaction with each food course and beverage
• Promotes restaurants, wines, tasting room, wine club and upcoming events
• Performs side work including, but not limited to, cleaning, stocking, polishing silverware, plastic GoVino glass, folding napkins, bussing, and resetting tables and chairs
• Takes lead in any guest issues that may arise during shift and informs management
• Prepares checks accurately with appropriate discounts if applicable
• Handles cash, credit, debit, and gift card transaction; ensures charges are accurate and returns correct change to guests; balances the cash register at the end of the day
• Performs opening and closing duties as needed, including complete paperwork correctly after the end of every shift, and ensures that all tasks are carried out before the end of shift
• Ensures that the Department areas are left clean and presentable at the end of each shift
• Thanks guests when departing and invites them back

*Other duties may be assigned

*Other duties may be assigned

Education and Experience

• High School diploma or GED equivalent
• 6 months serving experience
• Comparable restaurant service background
• OpenTable and DinerWare experience is a plus

Certificates and Licenses

• Must be at least 21 years of age
• TIPS Certification or Certified within 90 days of employment
• CA Food Handlers certification required

Knowledge, Skills, and Abilities

• Must be able to work weekends and holidays
• Fluent in English
• Excellent communication skills
• Ability to work in high paced work environment
• Ability to multitask, troubleshoot, and prioritize

• Restaurant and pool environment
• Required to wear PPE (Personal Protective Equipment)
• Indoor and outdoor environment with exposure to the elements/temperature variations
• Work in close quarters or confined spaces
• Exposure to varying levels of dust, chemicals, fumes, gases, and noisy equipment

• Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
• Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
• Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
• Follows all Company policies and procedures

Management retains the discretion to add to or change the duties of the position at any time.