Description

The primary role of this position is to assist Del Norte Credit Union in living out its mission of improving lives as a financial cooperative by possessing a passionate devotion to providing outstanding and empathetic service to Del Norte Credit Union members and fellow teammates. Exemplify Del Norteno Pride to live with character, feel with empathy, and act with passion; a key component of this position is to help expand the influence of Del Norteno Pride and improving lives by helping the Credit Union with a variety of internal quality control functions for the Credit Union. 

Salary:

Level I:

The salary range for this position is $20.98 to $31.47. New hires typically brought into the organization at a rate between the range minimum and the range maximum, depending on the qualifications, internal equity and the budgeted amount for the role. 

Level II:

The salary range for this position is $23.42 to $35.13. New hires typically brought into the organization at a rate between the range minimum and the range maximum, depending on the qualifications, internal equity and the budgeted amount for the role. 

Senior:

The salary range for this position is $26.20 to $39.30. New hires typically brought into the organization at a rate between the range minimum and the range maximum, depending on the qualifications, internal equity and the budgeted amount for the role. 

Essential Functions and Responsibilities:

Level I:

• Review and document BSA/AML alerts in the transaction monitoring software within service level agreements to detect any potentially suspicious activity. Clear false positive alerts or escalate alert to a case for further investigation. 
• Process and submit Currency Transaction Reports (CTRs) accurately and within required regulatory timeframe. 
• Review daily reports such as financial activity and shared branching to identify potentially reportable transactions. 
• Assist BSA Compliance Officer with monitoring 314(a) lists by responding within required timeframes and collaborating with 314(b) institutions for shared information requests. 
• Review any OFAC or watch list potential matches as needed. Clear false positive alerts or document true matches and coordinate with BSA Compliance Officer on any required reporting.
• Review daily FRB returns to identity any suspicious activity. 
• Monitor NM’s Depart of Health Cannabis producer list for any potential matches. 
• Perform all other job related duties as assigned.

Level II:

• All Level I responsibilities
• Provide support for BSA Specialist I role by assisting with the review and documentation of BSA/AML and CDD alerts in the transaction monitoring software (Verafin) within service level agreements to detect any potentially suspicious activity. Clear false positive alerts or escalate alert to a case for further investigation. 
• Provide support for the Senior BSA Specialist by assisting with investigations and documentation of BSA/AML cases escalated from alerts in the transaction monitoring software within service level agreements. Recommend whether case can be closed or escalated to Suspicious Activity Reporting (SAR). 
• Create and monitor high-risk customer lists within service level agreements including identification of high-risk occupations and industries in Verafin. Support member and business experience teams with customer due diligence reviews. 
• Perform all other job related duties as assigned.

Senior:

• All Level I & II responsibilities
• Review and document BSA/AML alerts in the transaction monitoring software within service level agreements to detect any potentially suspicious activity. Investigate and document BSA/ AML cases escalated from alerts in the transaction monitoring software within service level agreements. Recommend whether case can be closed or escalated to Suspicious Activity Reporting (SAR). 
• Process and submit Currency Transaction Reports (CTRs) accurately and within required regulatory timeframe as back up for BSA Specialist. Maintain any CTR exemptions and file required reports as needed within regulatory timeframe. 
• Review any OFAC or watch list potential matches as needed. Clear false positive alerts or document true matches and coordinate with BSA Compliance Officer on any required reporting. File reports of any blocked property as needed within required timeframes. 
• Support member and business experience teams with customer due diligence reviews. 
• Perform all other job related duties as assigned.

Requirements

Experience:

Level I:

One year to three years of similar or related experience. 

Level II&Senior:

Three years to five years of similar or related experience. 

Education:

Level I&II:

(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. 

Senior:

(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). 

Interpersonal Skills:

Level I&II:

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. 

Senior:

Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. 

Other Skills:

Must have good communication skills. Proficient ten key calculator and keyboard skills. Completion of recommended in-house courses during the first 12 months of employment and annual compliance courses. 

Physical Requirements:

May require sitting for extended periods of time. 

Work Environment:

Work primarily occurs in an office setting with frequent exposure to office noise, computers, phones and other office equipment used to perform duties of the job. Some travel between offices may occur for assignments or training. Hybrid work is possible with approval from supervisor and will be subject to change based on the needs of the organization or department.