Deka Lash, one of the fastest-growing brands in the beauty business and we are looking for world-class leaders to manage our studio. Are you such a leader? If so, bring your positive attitude and lash extension skills to us for a wonderful opportunity to grow with us.
This is a Full-Time position. Your time will be split between eyelash application and managerial duties. Although you will always be managing, we understand that you will also be applying lashes 60-80% of the time. Leading the staff will be a 100% commitment.
Job Responsibilities:

• Provide eyelash extensions personally, in addition to leading staff and managing the studio
• Leading by example by modeling all activities through self-involvement
• Maintaining the morale of lash artists through positivity, motivation, and support
• Ensure Deka Lash branding and culture through consistency and continuity in all actions

Client-focused Responsibilities (as a Lash Artist)

• Provide astonishing lashes
• Educate clients on how to properly care for their lashes
• Upsell memberships, services, and products
• Engage clients with world-class service, including check-in/out

Client-focused Responsibilities (as a Studio Manager)

• Encourage the highest level of customer service staff-wide
• Respond professionally and in a timely manner to client experiences (both positive and negative) in person, on the phone or via social media

Staff-focused Responsibilities

• Coordinate and monitor the hiring and training of Deka Lash studio Lash

Artists

• Phone screen and pre-interview; make interview/hiring recommendations
• Manage, monitor and mentor Deka Lash studio Lash Artists for ongoing success and future growth * Schedule Monthly pack meetings to discuss goals, recognize staff, and review Monthly Refresher Sheets and Promotions
• Schedule bi-weekly meetings with each lash artist
• Create Action plans Create and manage staff schedules, including handling same-day staff call-outs
• Responsible for 90-day and annual Lash Artist performance evaluations
• Manage disciplinary actions involving Deka Lash studio staff, should they arise
• Facilitate 1:1 bi weekly development meetings with the lash artists
• Facilitate and develop monthly agenda based team meetings

Studio-focused Responsibilities

• Exceed industry sanitation standards
• Comply with and enforce Deka Lash Corporate policies, business practices, systems and processes
• Supervise and reinforce studio-level processes and systems
• Monitor and respond to studio email account
• Monitor and respond to studio and staff reviews
• Coordinate and lead local sales efforts (social media marketing, outreach, studio events)
• Ensure all studio systems are followed such as proper open/close, delinquent account procedures, cash handling, bank deposits, and inventory management
• Ensure the facility is clean, stocked, properly maintained and operationally sound

Required Qualifications:

• SALON MANAGER LICENCE is a must.

• Positive, proactive, and a team player
• Possess excellent leadership and management skills to create a positive, successful environment for staff and clients
• Have a strong work ethic, integrity and professional demeanor
• Ability to multi-task and manage client and staff concerns in a timely and appropriate manner
• Ability to foster a TEAM environment
• Goal driven
• Must be available to work during extended studio hours (including nights and weekends)
• Must be accessible when unforeseen issues arise outside of working schedule
• Previous management experience in the beauty industry strongly recommended but not required

Job Benefits:

• Awesome compensation for awesome work!
• ✓ Above industry-standard base pay per hour ✓ Commission on every service performed and every product sold ✓ High-potential gratuity income ✓ Participation in an all-studio bonus program ✓
• FREE lash services and discounts on products
• Flexible, yet consistent, days and hours

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Deka Lash.