Let’s change lives together.

Join a purpose-driven community of champions.

Job Requirements:

• High School diploma or GED
• Computer proficiency in a Windows environment, knowledge of Microsoft Office products with an emphasis in Excel.
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Excellent organizational skills

Essential Responsibilities:

1. Responsible for overall credit and collections activities of client accounts.
2. Maintain integrity of accounts receivable ledger, including aged receivable monitoring on a ongoing basis.
3. Responsible for maintaining current knowledge of revenue components including benefit plans, contract terms and rates and billing forms and codes.
4. Check status of claims through use of telephone, websites and/or other means available.
5. Document adjustments needed to client accounts.
6. Identify & recommend adjustments needed to client accounts.
7. Pursue collection activities and follow up for balances outside of established norms.
8. Coordinate collection activities with outside agencies, including court appearances, as needed.
9. Maintain consistency in application of credit policies throughout the revenue cycle – from admission to final account resolution.
10. Provide feedback & education to departments/internal customers with regards to issues that impact revenue flow and or capture
11. Provide appropriate documentation and reports designed to assist in fiscal management of the agency.
12. Serve as a member of the Revenue Cycle Team and participate in all team meetings and activities.
13. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
14. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
15. Deliver exceptional customer service consistently to every customer.

Schedule: Monday-Friday, 8:30am-5pm

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan and certain facilities offering an on-site gym

About Us: Rosecrance is a leading non-profit provider of comprehensive behavioral health services in the United States. With over 100 years of experience, Rosecrance is dedicated to helping individuals and families overcome substance abuse and mental health challenges. We operate a network of treatment centers and outpatient programs, offering evidence-based therapies and compassionate care to promote lasting recovery.

To Apply: If you are passionate about making a difference in the lives of individuals and families affected by substance abuse and mental health disorders, we invite you to join our team at Rosecrance. Note: Only candidates selected for an interview will be contacted.

EEO: Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.